Technology has transformed the way we do business. Elements that are essential to running a successful business such as communication, accounting, and marketing are drastically different thanks to technology. It also impacts the way companies interact with customers and how customers experience a business or product. The permeation of technology in business makes tech support an essential part of keeping everything running smoothly. Nothing can bring business-as-usual to a standstill like tech issues. In order to protect your business from possible technology problems you need to have tech support available. The good news is that in-house tech support is no longer the only option. Savvy business owners are now starting to look at remote tech support as a viable option.