Month: October 2018

Why is Web Application Security Testing Important?

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Web applications have become an integral part of our lives. We use them to order food, to book a ride to work, to find a date, to buy clothes and makeup, to monitor our diet and water consumption, and so much more. We’ve become so used to depending on apps that we’ve ignored the amount of information entered with every login, swipe, and sale. It is crucial for web application developers to ensure the security of their product. Web application security testing analyzes and reports the level of security in the said product.

Security testing is especially crucial in today’s technology industry. Web apps are one of the main causes of data breaches. Veracode’s 2017 State of Software Security Report says that 77 percent of web applications have a minimum of one security vulnerability. In 2016, there were 728 data breaches occurring in the US out of the 974 reported for that year.

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4 Tips for Efficient and Effective Patient Scheduling

4 Tips for Efficient and Effective Patient Scheduling

An excellent patient scheduling routine is one indicator that your business is on the right track. However, poor scheduling can jeopardize your current Home Healthcare business, affecting your company’s revenue and bottom line. Here are 4 tips for efficient and effective patient scheduling to guide you through the process:

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Boosting your Human Workforce through RPA Integration

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Using robots to perform different tasks is no longer just the stuff of science fiction. Robotic process automation (RPA) has become an integral part of a business’ finance and accounting tasks. Unlike the clunky robots people see in movies, RPA is actually a software that utilizes artificial intelligence and machine learning to perform repetitive, high-volume actions such as billings and collections, payment processing, risk management, accounts receivable, compliance improvement, and transaction data management. The software is able to replicate these tasks inside a graphical user interface, executing functions such as data transfer, automation of workflows, and merging data in the desired format. RPA is able to do all these and more with greater accuracy, speed, and minimal errors. The numbers don’t lie: financial data accuracy is increased by 95% and savings reach up to 80% thanks to RPA’s data extraction capabilities.

RPA is a valuable investment for companies that deal with high-volume processing and transactions on a daily basis. It’s especially useful for businesses that don’t have the time, resources, and budget to hire a large team to take on multiple, high-volume tasks. Some companies have already begun integrating RPA into their financial and accounting systems. PwC’s 2017 Financial Services RPA survey reports that 11% of respondents have integrated RPA across the business. The other 19% are moving toward adopting RPA into the business.

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9 Ways to Improve Your Website Security

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Of course all companies should prioritize its website’s security. Whether you’re a startup tech company, a small town e-commerce site, or a major player in the retail business, a violation of your business’ web security has serious, costly consequences. A data breach can result in $4 million from your company’s coffers, on top of the clients and customers you could potentially lose from the incident. This is especially damaging for small and medium businesses that are still establishing their reputations in the industry, not to mention the incredible liability. But more importantly, a security breach can cause significant damage to your clients who have sent and stored private information on the website. Cases of stolen identities and fraud via stolen credit card data will instantly remove any brand loyalty a customer ever had.

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Our People, Our P.R.I.D.E.

Our People, Our P.R.I.D.E. 
At Infinit-O, we have a pool of highly-skilled and motivated individuals who can execute customized, value-based solutions in the business. Our outsourcing expertise in Healthcare, Finance & Accounting, Data & Research, and Contact Center proves that we deliver exceptional results that consistently delight our clients. 
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Grow Your Business By Tracking These 6 Essential Customer Service Metrics

Numbers can make or break a business. Your company’s growth and overall improvement is measured through the rise and fall of its service, especially when it comes to dealing with customers. Customer service metrics act as a guide for every member on your team. They provide a more thorough understanding of their work and what your industry demands. Although being measured can seem intimidating at first, the team will eventually see how each metric clarifies their responsibilities. At the same time, each metric provides more room for improvement, giving both your business and its customer service members chances to grow.

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Top 3 Tech Trends in the Telehealth Industry

Top 3 Tech Trends in the Telehealth Industry

Delivering quality patient care is quite fulfilling especially when healthcare providers are more personal and connected with their patients. However, this connection does not happen all the time. Some patients do not have the luxury of time, or even have the strength, to go to a hospital to properly be treated. Telehealth then enters this medical scenario.

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