In a digitally advanced world, companies should consider cybersecurity as a crucial aspect of their business operations. Given the risk of hacking and breaching which can compromise valuable and sensitive company and customer data, employing effective security and risk management solutions is a must.
Moreover, customers value companies that prioritize safeguarding personal information more than those that do not. Multinational professional services network KPMG, through its survey “Consumer Loss Barometer,” has explored this in different fields of business including financial services, cloud and connected devices, mobile, automotive, and retail. It found out that cybersecurity can be influential in producing more brand loyalty, with some consumers having zero tolerance for any occurrence of breach or mishandling of important and private information that will ultimately lead them to switch brands.
Admittedly, building an in-house cybersecurity team can be expensive because of the high salary grade of these experts coupled with limited access to these talents. On top of that, other operation costs are high because cybersecurity tools and softwares are expensive (i.e. 365, Box, Dropbox, Yammer), not to mention the cost in maintaining a physical office to house your cybersecurity team. That is why outsourcing has become a popular practice among businesses.
When looking for the right outsourcing company to build a team for you, here are 3 traits that you should look for:
- Access to World-class Talent at a Reduced Cost
Hiring a cybersecurity team is expensive because the experts in the field are not only limited but their level of expertise puts them in the top bracket in terms of salary grade. In addition, the training and certifications for cybersecurity and information security are important but costly. Aside from labor cost, operational expenses such as hardware, software licenses, cloud service subscriptions, and maintenance are equally expensive. But with the right outsourcing partner, their A+ recruitment process and access to world-class talent allows them to build a great, high-performing cybersecurity team within 30-45 days. They also have access to certified cybersecurity experts and will curate a competency-based development plan to keep your dedicated team sharp so you won’t need to spend additional training cost giving you a projected operational savings of up to 70%.
One of the first things you should consider in an outsourcing company is their access to world-class talent with the required level of skill and expertise in cybersecurity risk management. Since they are handling highly sensitive data, they should also be able to comply with the ethical standards of the industry. These can be reflected in third-party certifications and assessments by hiring people with the any of these certifications and proficiency in:
- ISO 27001 and 9001 certified
- GDPR Compliance
- Certified Ethical Hacker (CEH)
- CompTIA Security+
- Certified Information System Security Professional (CISSP)
- Certified Information Security Manager (CISM)
- Certified Information Systems Auditor (CISA)
- NIST Cybersecurity Framework (NCSF)
- Certified Cloud Security Professional (CCSP)
- Computer Hacking Forensic Investigator (CHFI)
- Cisco Certified Network Associate (CCNA) Security
These compliance and certifications mean that if you outsource your cybersecurity team with the right partner, they understand that data security is one of the most crucial elements for a growing business like yours. They also make sure that the team they are building for you are compliant and certified as needed to protect the company. Lastly, they have their own information security to add another layer of protection for their clients.
- Transparent Reporting Practices
Transparency is another important aspect of cybersecurity risk management due to the complexity of the task at hand. Good outsourcing companies have routine analytic and reporting expectations to ensure that data and information are handled properly by its personnel.
Studies have shown through the years that the “human factor” is the weakest link in cybersecurity. In a study conducted by Kaspersky, it is reported that 46% of cybersecurity hacks and incidents were due to untrained staff and in 40% of businesses around the world, employees were found to hide a security incident when it happens.
Partner with an outsourcing company that can provide your business a tailored cybersecurity risk management solution based on your unique needs. After all, security is risk-based, which is why no single solution fits all. Also bear in mind that your outsourcing partner should have the capability to scale its services in order to prioritize all aspects of your business. In the long run, this will be convenient when you need to scale your solutions together with your changing business needs.
Bonus: >60 Net Promoter Score
The right outsourcing partner has a Net Promoter Score of >60. This score helps businesses gauge the quality service the outsourcing company is offering. In a way, this represents the primary capabilities and expertise they provide to their clients through result-based surveys on how much satisfied their clients are with the cybersecurity support services they are receiving from their outsourcing partner. It also showcases how well the outsourcing partner is performing in terms of cybersecurity and the client’s overall experience from their service. A High Net Promoter Score results in a sense of security and peace of mind for the client from operation excellence and hitting Key Performance Indicators (KPIs) such as Mean Time to Resolve (team’s response to cyberattacks), Mean Time to Detect (how long it takes your team to become aware of cyberattacks) and overall team productivity.
Lastly, the right outsourcing partner promises for the following:
- Operational excellence
- Build a great, high-performing cybersecurity support team specifically designed for your security needs
- Operational cost savings of up to 70%
- 90% Mean Time to Detect (MTTD)
- 90% Mean Time to Resolve (MTTR)
- 95% team productivity
- ISO 27001 and 9001 certified, GDPR, HIPAA and DPA20212-compliant
- Net Promoter Score: Sense of security and peace of mind
Partnership with Infinit-O
Infinit-O’s mission is to create endless opportunities for your company to realize its full potential.
Infinit-O Key Benefits:
We can build you a great, high-performing Cybersecurity team of:
- Cybersecurity Analyst
- Threat Intelligence Specialist
- Data Piracy Investigator
- Systems/Cloud Administrator
- AWS and Azure DevOps Engineer
- IT Technical Assistant
- Information Technology Team
- IT Operation Analyst
- IT Operation Engineer
Let’s work together to build a great Cybersecurity Team.
Start small. Exceed expectations. Think infinitely. Think Infinit-O.