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The Rising Demands of Outsourcing in this Swift-Paced Era

As the world, including businesses, become increasingly digital and technology-dependent, the expectations to meet fast-paced service delivery also grows exponentially. The pressure is on for all companies to be always online and responsive to their clients.

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5 Reasons Why the Philippines is the Top Outsourcing Destination in 2016

Outsourcing offers a multitude of benefits, cost efficiency being the top reason cited by most companies. As the BPO industry matures through the years, the question of quality service comes to the fore, because in some cases, upfront cost savings could mean subpar results and mediocre performance.

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8 Benefits of Choosing a Single-Source BPO Partner

Finding the right BPO partner to handle areas in your business is critical to your company’s success. It will require you to conduct a thorough research and study with regards to the quality of service, financial standing, and potential of the BPO companies you’re considering before choosing who among them will provide your business with the most value.

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Outsourcing Services: Which Is Best for Your Business?

Outsourcing wasn’t formally recognized as a business strategy until 1989, but businesses have been outsourcing ancillary services to external suppliers even before. With industrialization bringing about specialization of services and an increase in demand for such—outsourcing has become the solution.

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Outsourcing Services: Real Stories of 10 Successful Companies

Startup companies, even those with the greatest and innovative ideas, struggle with launching their businesses off the ground. And it’s not necessarily because they don’t have the talent and the skills to make it happen—especially if they believe they have something valuable to offer, rather because they don’t have the money, the time, the manpower, and the talent to operate other functions a business needs to run smoothly.

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In-House vs Outsourced Social Media: Weighing the Pros and Cons

Social media is a business tool necessity. Nowhere has customer service, marketing, industry monitoring and brand engagement become more streamlined and attainable than in the world of social media. And while social media or digital marketing is a more cost-effective option than traditional marketing, it requires more attention and constant effort. Manpower and operations are required to be on their toes 24/7 since social media channels move at a fast pace that a dedicated team is often necessary to keep it running efficiently.

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Should You Outsource? 5 Myths, Facts, and Figures on Outsourcing

Outsourcing has become a popular method of doing business. However, there are still some who are skeptical about its benefits for businesses.

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Philippine BPO Off to a Promising Start in 2015

Experts and business forecasters agree: the BPO Philippines industry is off to a bright start. Here are three articles we've compiled for the week that shows us an even rosier outlook for the BPO industry. One article gives us a report on how the BPO industry will impact the local real estate market and how it is viewed as a viable contender in the Asia Pacific as an investment and development prospect. Another shows us the latest Tholons report that includes Metro Clark among its list of BPO hubs in the country. And lastly, Credit Suisse tells us why it foresees a strong 2015 for the BPO Philippines industry.

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7 Biggest Successes of Philippines BPO in 2014

The year 2014 will come to an end in a few weeks and we can’t help but look back at how the Philippine business process outsourcing industry has fared throughout the year. Let’s take the time to review its biggest successes in 2014.

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Cloud Security and Its Significance with Outsourcing

Since 2010, outsourcing has been slowly transforming and adopting cloud-based computing elements for as much as 10% of their operations. It is one trend that forecasters see will continue, even growing to as much as half or more of a typical outsourcing scope during the next five to seven years - a transition of outsourcing engagements toward cloud-based models. This shift will have a huge impact from infrastructure, operations, training and resources, and most of all, security.

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