Our People, Our P.R.I.D.E.

At Infinit-O, we have a pool of highly-skilled and motivated individuals who can execute customized, value-based solutions in the business. Our outsourcing expertise in Healthcare, Finance & Accounting, Data & Research, and Contact Center proves that we deliver exceptional results that consistently delight  our clients. 
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Challenges of Delivering Customer Satisfaction and How To Go Through Them

In this modern age when almost everything comes handy, customers have become less appreciative and are difficult to please. With the advancement in technology and the accessibility of information, product quality among competing brands and companies are almost equal. Hence, the determining factor in choosing the brand or company lies in the customer service.

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Outsourcing Social Media Marketing Tasks to Reduce Costs

Looking to increase your brand's reach, draw in new customers, and build your business?

Social Media is a most valuable channel for any business to communicate with customers, offer services, and sell products. It has levelled the playing field to the point that smaller brands now have a genuine chance of competing on the same platforms as their bigger competitors.

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In-House Tech Support vs Virtual Tech Support

Debating between in-house tech support and virtual tech support is common for modern business owners. The old model of always bringing on new employees whenever a need arises can seem difficult to break away from. However, the reality is that using in-house tech support will drain your resources much more quickly than virtual tech support. The overhead costs, infrastructure requirements, and time demands of an in-house tech support team make it an unrealistic option for the many businesses.

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Impact of FASB Updates on Hedge Accounting Standards

Most Significant Revision of the Hedge Accounting Standard

The recent Accounting Standards Update (ASU) No. 2017-12, Derivatives and Hedging (Topic 815): Targeted Improvements to Accounting for Hedging Activities is a major development in the industry. The Financial Accounting Standards Board (FASB) has promulgated the update to improve and simplify the rules on Hedge Fund Accounting and address effectiveness concerns.

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Improving Healthcare through Internet of Medical Things

Vitals-tracking wearables, medication adherence tools, portable diagnostic devices, personal emergency response systems, and virtual home assistants – these are just some of the novel technologies made possible through the Internet of Medical Things (IoMT). It refers to a connected infrastructure of medical devices and software applications that can communicate with various healthcare IT systems. The global IoT healthcare market is predicted to reach $136.8 billion by 2021.

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Top 3 Cloud Accounting Tech Trends in 2018

Cloud Accounting is one of the most exciting developments in the industry that has made accounting a whole lot easier. The term “cloud” is a metaphor for wireless computing, which refers to all records and files stored remotely and accessible through the internet. This has enabled both business owners and accountants to access and collaborate on the same data anytime from anywhere.

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Social Media Influencers Can Significantly Boost Your Sales Leads

One of the hottest trends in social media today involves influencers that can effectively get your brand in front of a huge targeted audience. They can help you create a connection with your customers in a more personal way, which can be a game changer for your business.

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Where Can I Find Reliable and Cost Effective Help with Routine Business Processes?

Routine business processes are an important part of keeping your business running. They may not require a high level of expertise but remain an essential part of your day-to-day operations. Examples of routine business processes include data entry, billing, data processing, and taking inbound customer calls. You need reliable help with these tasks and others that are similar, but do not want to overpay for that help. Is it possible to find reliable and cost effective help with routine business processes? If so, where do you go to find that help. Not only is it possible to find the help you need, but you can get it  for a price you can afford. The source of that help simply depends on the nature of your business and the tasks you need completed. Options for reliable and cost effective help include your current employees, freelancers, staffing agencies, and outsourcing.

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Achieving GDPR Compliance through Risk Management Outsourcing

What is GDPR?

The General Data Privacy Regulation (GDPR) becomes effective on May 25, 2018, which bolsters data protection and privacy for all individuals within the European Union (EU). It standardizes data privacy across all EU member states and mandates all organizations who process, store, access, or market data to maintain certain standards and implement protocols around data access, consumer authorization, and data breach notification.

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