Effectively Handle Your Business In Times of Crisis

How to Combat the Future Global IT Skills Shortage

Without a doubt, Information Technology has become one of the most important aspects of business operations in various industries. The dire importance of technology has fuelled and sustained innovation in order to cater to the ever-changing needs of different organizations and consumers. The rate of innovation, however, highlights the current shortage in graduates that specialize in software design and testing or even Information Technology (IT) in general. Gartner projects that there will be 1.4 million job openings for computer specialists by 2020, but universities can only supply at most 420,000 graduates who are qualified for these positions. One way to avert from these issues presented by the global IT skills shortage in the future is to consolidate an effective internal training program for their IT specialists. Although this may be effective in the long-run, the most potent solution to the global IT skills shortage is IT Outsourcing (ITO).

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4 Tips to Reduce Threats to Your Company's Web and Data Security

In today’s digital age, almost all successful organizations rely heavily on data. Data transfer, storage, and data collection all play integral roles in allowing businesses to earn profit and maintain solid working relationships with suppliers and affiliates. Data also heavily impacts most organizations as most social, governmental, and economic activities are carried out online. This information has the potential to dictate the flow of life of any organization. This is why if your company is looking to thrive in its specific industry, now is the time to be vigilant about web and data security.

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6 Ways Outsourcing Jumpstart Startups!

The world’s busiest economies practically consists of startups. According to Startup Rankings, the USA had 28,862 startup companies in 2018. India followed at 4,781, while the UK had 2,989 companies. All these small business owners face one challenge: starting and sustaining a profitable business. Unfortunately, not all startups make the cut. The global average of closing down within one year is at 90 percent. How then does the other 10 percent make it?
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7 Guiding Principles for Outsourcing Your Customer Service


High-quality, reliable customer service is an integral part of every business. Whether your company is in retail or offers specific services, consumers require a convenient and flexible means of contacting the business. Unfortunately, small and medium businesses don’t always have the time, money, or resources to build its own in-house customer service center or have outgrown their capacity.

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Our People, Our P.R.I.D.E.

At Infinit-O, we have a pool of highly-skilled and motivated individuals who can execute customized, value-based solutions in the business. Our outsourcing expertise in Healthcare, Finance & Accounting, Data & Research, and Contact Center proves that we deliver exceptional results that consistently delight  our clients. 
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Challenges of Delivering Customer Satisfaction and How To Go Through Them

In this modern age when almost everything comes handy, customers have become less appreciative and are difficult to please. With the advancement in technology and the accessibility of information, product quality among competing brands and companies are almost equal. Hence, the determining factor in choosing the brand or company lies in the customer service.

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Outsourcing Social Media Marketing Tasks to Reduce Costs

Looking to increase your brand's reach, draw in new customers, and build your business?

Social Media is a most valuable channel for any business to communicate with customers, offer services, and sell products. It has levelled the playing field to the point that smaller brands now have a genuine chance of competing on the same platforms as their bigger competitors.

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In-House Tech Support vs Virtual Tech Support

Debating between in-house tech support and virtual tech support is common for modern business owners. The old model of always bringing on new employees whenever a need arises can seem difficult to break away from. However, the reality is that using in-house tech support will drain your resources much more quickly than virtual tech support. The overhead costs, infrastructure requirements, and time demands of an in-house tech support team make it an unrealistic option for the many businesses.

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Impact of FASB Updates on Hedge Accounting Standards

Most Significant Revision of the Hedge Accounting Standard

The recent Accounting Standards Update (ASU) No. 2017-12, Derivatives and Hedging (Topic 815): Targeted Improvements to Accounting for Hedging Activities is a major development in the industry. The Financial Accounting Standards Board (FASB) has promulgated the update to improve and simplify the rules on Hedge Fund Accounting and address effectiveness concerns.

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