Business Insights for Lawn Love

INFINIT-O GLOBAL

Infinit-O’s mission is to create endless opportunities for your company to realize its fullest potential. Together, let’s build a great team of customer support and eCommnerce professionals designed to meet your unique needs.

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Understanding Your Needs

Lawn Love, reliable lawn care service who prides in revolutionizing the industry by providing cutting edge lawn services through satellite mapping technology. You match customers with lawn professionals who are close by and complete the job to meet your client’s unique needs. 

From doing everything from the scheduling, routing, and the payment processing, outsourcing these great, high-performing teams can help you achieve your business goals. Data Analysts who collect and analyze data on sales, market research, logistics, and other sources to help you create strategic business decisions. Sales Support Representatives, on the other hand, will be mainly responsible for assisting with appointments, appointment-related problems, tracking among others. A team of Inbound/Outbound Customer Support Representatives that is primarily responsible for customer service and other inquiries to ensure high satisfied clients.

With the right outsourcing partner like Infinit-O, scaling and building those teams can be achieved through our:

  • ✔ Access to world-class talent
  • ✔ A+ recruitment process of hiring to on-boarding 
  •     within 30-45 days
  • ✔ Industry leading experience

A partnership with Infinit-O provides a customized, high quality business solutions that can promise the following:

  • ✔ Building great, high-performing Engineering, IT and even healthcare (RCM)  teams
  • ✔ 70% Projected operational savings
  • ✔ 75 Net Promoter Score (2020)
  • ✔ 97% Client retention rate
Understanding your Needs
Cost Savings % for Lawn Love

Sample Cost-Savings Chart

To fully appreciate the potential operational cost savings, below is a sample cost comparison:

Job TitleCost per In-house FTE ($ rate)Cost per Infinit-O FTE
($ rate)
% Savings per Month
Data Analyst$ 8,136.80$ 2,200.0073%
Sales Support Representative$ 4,513.28$ 1,600.0065%
Inbound/Outbound Customer Representative$ 4,398.59$ 1,700.0061%

*All costs are based on estimated rates and typical fully burdened costs

Cost Comparison per Year:

In-house FTE (full-time employee) vs. Infinit-O FTE

Job TitleNo. of team membersEstimated Annual Cost Savings
Data Analyst1$ 71,175.94
Sales Support Representative1$ 34,959.36
Inbound/Outbound Customer Representative1$ 32,383.10

*All costs are based on estimated rates and typical fully burdened costs

Annual Cost Savings for Lawn Love
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Cost Savings Calculator

For other roles that you wish to add, our Cost Savings Calculator can help you in projecting potential operational cost reductions.

Teams We Can Build for Lawn Love

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We can also build other CX/eCommerce teams for core-care support:

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Responsible for planning, implementing, managing and monitoring company’s Social Media strategy
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Provides engaging text, image and video content for social media accounts
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Offers range of customer care support including customer chat support, answering email inquiries, responding to Social Media messages
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Responsible for answering chat/email queries from customers
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Helps in troubleshooting any technical related concerns
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Gather data to help a company market products or services

4 Pillars of Success: People, Process, Technology and Security

Know more about Infinit-O’s 4 pillars of success and our secret in building a great, high-performing CX team.

Infinit-O 4 Pillars of Success
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Success Stories

Infinit-O has partnered with companies who cater financial services like Lawn Love’s line of business and effectively helped them overcome customary challenges. Here are some success stories about these client’s outsourcing journeys and how having the right partner is your first step to achieving your business goals.

How it Works

Working with Infinit-O is as simple as it gets. We have 5 quick steps to get you on board.

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Ready to explore endless opportunities to grow?

For a more detailed discussion on potential savings, teams to build and other operational support,  click this button below to schedule a free consultation.

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