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Overcoming skills shortage in BPO industry

The business processing outsourcing (BPO) industry faces a new challenge.  The trained staff of BPOs is unable to keep up with their field’s ever growing demands. While outsourcing continues to be lucrative and profitable for both ends of the transaction, some BPO companies find themselves unequipped to address skills such as finance and accounting. Other positions considered the most difficult to fill are sales, engineering, management, and IT.

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4 years ago

The Emergence of Teleradiology in the Philippines

Developing countries suffer from a lack of trained radiologists. The Philippines is among those nations, with most medical professionals opting to practice abroad or going into other specializations. Unfortunately we need radiologists to read images that help all kinds of doctors, from obstetricians to orthopedic surgeons, to make the appropriate diagnosis.

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4 years ago

Building Blocks of Modern Accounting: Internal Auditing and Artificial Intelligence

Transactions are the most vital part of every business, it is the focal point of every communication whether it is concerning business to customer exchange or business to business trade. Trades mean investments, and investments mean business decisions. In corporate relations, business leaders want assurance that a transaction is cross-checked, well accounted, and original. This may mean handling unique personal details such as financial information, proof of purchases, legal documents and the like, which only happens following a business presentation that has communicated trustworthiness during the process. In a traditional workflow of exchange, transaction happens only after trust building which includes exchanging significant documents that assure both parties of its entire uniqueness. However, in this generation of continuously developing technology, how can assurance be digitized? Nowadays, we call it the “blockchain”.

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4 years ago

6 Outsourcing Trends Going Cold in 2017

It is certainly not a secret that a good chunk of the top business organizations in the world have outsourcing to thank for their success. Globally, outsourcing has been an accepted business solution for organizations looking to better their customer service, supply chain processes, and information technology to name a few. Speaking of technology, it is constantly evolving, especially in outsourcing where trends are appearing and disappearing with regularity. It seems that today’s outsourcing trend could easily be yesterday’s fad at a blink of an eye due to the industry’s ever-changing landscape. As the year is ending, here are outsourcing trends going cold for 2017.

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4 years ago

3 Innovations that Started from an Outsourcing Partnership

In today’s world of business, it is rare to come across a successful organization that is not currently outsourcing various supply chain processes to offshore vendors who produce high quality results at the fraction of the price. Due to the rising trend in outsourcing, which is essentially to outsource critical business practices such as customer service, manufacturing, and application development, more and more people today have jobs all over the world. It has also resulted in the development of many amazing innovations that has changed the landscape of all major business industries and has truly made the world a better place to live in. As innovations from outsourcing seem to be rampantly coming out from the woodwork, we owe this trend to visionaries in the past who paved the way by creating innovations from an outsourcing partnership. Three examples of organizations that have achieved this in the past are:

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4 years ago

The Rising Trend in Mobile Search and How Outsourcing can Help

As most individuals currently own a mobile device, local applications have definitely become an integral part of daily living. Most business organizations today even have to keep up-to-date with the trends in technology by building their own mobile application as more and more consumers seem to prefer communicating through an application instead of calling on the phone or visiting a website. With a mobile application, a business can substantially improve their customer service and reduce costs on many operational practices. Many will even recommend outsourcing mobile applications as it has proven to be more efficient and affordable instead of having an in-house I.T department to handle the development process. For organizations looking to develop a good mobile application, here are some trends to take note of and how outsourcing its development will greatly benefit your organization.

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4 years ago

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