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5 Factors to Consider When Choosing a Healthcare Solutions Partner

Posted by Infinit-O on Feb 13, 2019 7:00:00 AM

Topics: Healthcare Informatics, Healthcare, Outsourcing

5 Factors to Consider When Choosing a Healthcare Solutions Partner

In the healthcare industry today, one of the most difficult challenges that most hospitals, physicians, and other healthcare providers constantly face is how to save costs. One of the most effective methods of cost saving is outsourcing certain healthcare operations and services to an offshore provider.

Partnering with a good healthcare solutions provider may offer your organization numerous benefits. One of these benefits is enhancing your organization’s Revenue Cycle Management (RCM), including streamlining and enhancing critical practices such as your medical billing and coding as well as data entry and other information management. Finding a quality healthcare solutions partner for your organization takes a lot of time and effort because you must know the needs and wants of your organization inside-out. You must also find a partner who offers the right solutions to comprehensively address all your requirements with the utmost efficiency and effectiveness. Here are 5 factors to consider when choosing a healthcare solutions partner:

1. Cost-effectiveness

There is a substantial amount of financial gain for any healthcare organization outsourcing their solutions to reputable providers. These providers are professionals who are skilled and experienced at handling tasks that include:

  • Patient Services
  • Medical Billing
  • Medical I.T Support
  • Medical Coding

In addition to financial gain, your organization is also able to save considerable amount of time and resources because rather than having to take the time to find more employees to handle these tasks, a good partner already has the manpower and the skill to achieve these daily tasks with minimal to zero errors.

2. Flexibility

When searching for an offshore healthcare solutions provider, it is also very critical to consider if they have all the necessary domain expertise and operational flexibility to meet your organization’s specific requirements. Of course the first item on the list is to be able to build a team of skilled resources. Good providers insist on a building a dedicated team of highly-experienced healthcare professionals who can deliver quality results. In addition, it is also crucial that the provider has the skill and experience necessary to adapt the current technology you are using and be able to continuously improve on it.

3. Operational Efficiency

Another factor to consider in outsourcing your healthcare solutions is efficiency. Running a modern medical practice has many demands that include managing claims to payment and revenue generation. With the amount of claims being rejected by the Centers for Medicare & Medicaid Services (CMS), this could work to overwhelm your employees as well as translate into lost revenue for your company. To prevent these complications, you may need to consider partnering with a provider that offers optimal Revenue Cycle Management process that works to increase revenue and decrease write-offs.

4. Compliant to International Standards on Data Management

When searching for the ideal offshore healthcare solutions partner for your organization, it is paramount to consider finding one that is ISO certified and HIPAA compliant. ISO, also known as International Organization for Standardization, is the certification for any business to deliver a consistent level of quality to its customers by having well-defined and regularly checked processes. HIPAA, on the other hand, stands for Health Insurance Portability and Accountability Act, which develops standards and rules that protect the security and privacy of personal health information. Many health providers store personal health information that includes:

  • Medical History
  • EMR
  • Lab Results
  • Images
  • Videos
  • Social Security Numbers
  • Email Addresses
  • Personal and Work Phone Numbers
  • Credit Card Information

In finding a reputable offshore healthcare solutions provider, it is highly recommended to partner with those who have these certifications as credentials and who access this important Privacy Data only through your company’s systems.

5. Technology Agnostic

Last but definitely not least, your healthcare solutions partner must be technology agnostic, which a provider should have the flexibility to adapt to your healthcare organization’s current technology and enhance it further. With a technology agnostic healthcare solutions provider, the enhancement of your current technology will not be based off any pre-existing models; rather, it will be customized and tailor-made to cater to your business solutions. This will ensure that your technology is humanized in such a way that it solves the bigger picture problems while allowing your healthcare business to hit its goals.

With the aid of a reputable offshore healthcare solutions providers, many organizations in the healthcare industry today have been successful at lowering their costs, improving efficiency, while increasing patient loyalty. When looking for the best healthcare solutions around, look no further than Infinit-O Global, a customized, high quality healthcare business solutions partner that promises both quality patient care, operational excellence, dependability and financial success. Start realizing the many benefits available while enhancing your brand and reputation. Talk to Infinit-O today.

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