Difference between Telehealth, Telemedicine, and Telecare

Posted by Infinit-O on Jul 9, 2018 6:39:29 PM

Topics: Healthcare, Customer Service

Difference between Telehealth, Telemedicine, and Telecare

A growing number of businesses are taking advantage of Telehealth, Telemedicine, and Telecare. These medical terms have gained popular acceptance and are sometimes used interchangeably. While they all offer cost-effective healthcare benefits and can be accessed using smartphones, tablets, and computers, these three concepts have unique distinctions.


The term Telehealth involves the distribution of health-related services and information via electronic information and telecommunication technologies. It covers a broad range of remote healthcare services to provide patient care and improve the healthcare delivery system. It often refers to non-clinical services, such as provider trainings, administrative meetings, and continuing medical education. It uses electronic information and telecommunication technologies to support long-distance clinical healthcare, patient and professional health-related education, public health, and health administration. Telehealth technologies include video-conferencing, store-and-forward imaging, streaming media, and wireless communication.

The global telehealth market is forecasted to grow at a CAGR of 28.6% to reach US$ 26.7 billion by 2025. North America and Europe are projected to dominate the global telehealth market during the forecast period due to increase on services and business expansion in these regions.


Telemedicine is a subset of telehealth that refers solely to remote clinical healthcare services. It involves the use of software and electronic telecommunication technologies to provide clinical services to patients at a distance without an in-person visit. It is frequently used for follow-up visits, management of chronic conditions, medication management, specialist consultation, and many other services that can be provided remotely through video conferencing. It also helps in reducing emergency room visit and hospitalization rate, thereby augmenting the market growth. It offers incredible potential for delivering faster, better, less expensive, and more convenient care.

The global telemedicine market is expected to grow at a CAGR of 15.3% to reach US$ 52.3 billion by 2022. Increasing prevalence of chronic diseases, rising number of people connected to the internet, and aging population across different geographies are some of the factors in boosting the demand for telemedicine solutions.


Telecare is a form of remote care for elderly and physically less able people, providing the care and reassurance needed to allow them to remain living in their own homes. It involves the use of wearable devices and sensors, which can provide support for people with illnesses such as dementia, or people at risk of falling. Mobile telecare is an emerging service where state of the art mobile devices with roaming SIMs are utilized to allow a client to go outside their home, but still have a 24/7 telecare service available to support them.

The global telecare devices market is expected to post a CAGR of close to 9% during the forecast period from 2018 - 2022. Telecare services include monitoring, diagnostics, communication, consultation, and training to maintain independent quality of life for users.  

Innovative Healthcare Solutions

From infrastructure to staff training, implementing a telehealth system is often complex and cost-prohibitive. Outsourcing the middle and back-end patient services can take the complexity and a good portion of the cost out of the equation.

With Infinit-O, you get innovative healthcare outsourcing solutions that are customized to meet the unique needs of your organization without the cost of creating new systems or adding resources. Whether it’s through email, voice, helpdesk, or live chat, we can assist you in adding and ensuring value care to your patients. We pride ourselves in building long lasting relationships with our clients by managing every detail of your customers’ experience.

Contact us today and see how our dedicated solutions team of healthcare professionals can quickly bring you up-to-speed to meet the unique challenges you may be facing.

Top 5 Reasons the Healthcare Industry Should Outsource | Infinit-O

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