Do I Have to Sacrifice Work Quality in Order to Reduce Labor Costs?

For conscientious business owners, the idea of sacrificing quality in order to reduce labor costs is simply not an option. Saving on your labor costs is not worth the risk of disappointing your customers with a subpar product or service. However, escalating labor costs can ultimately lead to stalled growth and hinder your ability to serve your customers. Is there an option for reducing labor costs that does not come with a decrease in work quality? Fortunately, technology has opened up the options that business owners have for finding qualified labor at reduced costs. Outsourcing with a top notch agency gives you access to a highly trained pool of individuals who are held to exacting standards through a system of checks and balances. If you are unfamiliar with how outsourcing companies can provide high quality work at a lower cost, keep reading to learn about the processes they employ.

Hire highly trained individuals

The idea that the only tasks you can get done through an outsourcing company are administrative is antiquated. Virtual assistants who take care of odds and ends administrative tasks are valuable and have their place, but the world of outsourcing is so much bigger. Technology continues to open up more and more options for business owners to outsource important business processes. For example, you can find qualified outsourcers to complete tasks that require specialized training such as accounting, data management, tech support, and medical coding. You may be surprised to find that you can outsource such specialized tasks. In the case of medical coding, there are regulations and protocols that have to be closely followed in order to insure accuracy and proper reimbursement. The fact is, top notch outsourcing companies like Infinit-O have individuals trained in ICD-9-CM coding, HCPCS Level II coding, and CPT. If you are a healthcare professional, coding is a necessary part of doing business but may not provide you with the same level of satisfaction as direct patient care. Using a qualified outsourcing company for your medical coding needs can open more of your time for the elements of your job that you value most. If you are not a medical professional, this is just one example of how outsourcing can be used for very specific and high level tasks. You can find highly educated and trained professionals in outsourcing positions to help you with a wide variety of business processes.

Implement a system of checks and balances to ensure quality

The group approach of the best outsourcing companies is one of the reasons why you can get quality help at such a low price. There is always more than one person who understands your needs and knows how to work on your account. This helps with quality because more than one set of eyes is looking at the work on a regular basis. There is a ‘checks and balances’ type system inherent in the team model of outsourcing. In addition, the group approach can save you money because you are not paying a full-time person to sit around and wait for more work to appear. When you have work that needs to be done they do it and you only pay for the work that was completed.

When sacrificing work quality is not an option, you have to look for creative ways to reduce costs. Outsourcing is a viable option for business owners in a wide range of industries. Still wondering if an outsourcing company can handle your specific needs? Contact an outsourcing expert at Infinit-O to talk through your needs and expectations.

Infinit-O is the trusted customer-centric and sustainable leader in Business Process Optimization to Small and Medium businesses in the Financial Services, Healthcare and Technology sectors by delivering continuous improvement through technology, data and people.