Outsourcing Your Remote Patient Monitoring Tasks Effectively

In an increasingly digital era, the healthcare industry has not been left behind. The global digital health market, valued at an estimated 175 billion U.S. dollars in 2019, is expected to reach nearly 660 billion dollars by 2025, growing at a remarkable CAGR of almost 25 percent. This significant growth reflects the rapid adoption of digital health technologies, particularly in the wake of a global health crisis.

Telehealth adoption has skyrocketed in response, and as the healthcare landscape continues to evolve, Remote Patient Monitoring (RPM) presents promising benefits for both care providers and patients. By leveraging RPM capabilities, both scaling and top-tier healthcare providers can track and monitor patient vitals and crucial health metrics 24/7, ensuring swift and effective care. But as we journey through this transformative period, one must question – where do healthcare BPO services fit into this dynamic scenario?

Boosting Efficiency in Healthcare Through Strategic Outsourcing

As healthcare providers are committed to delivering unparalleled patient care, the urge to optimize processes and boost efficiency becomes non-negotiable. Healthcare BPO services present themselves as an ideal resolution to this demand. By delegating tasks such as RPM to a trusted partner, you are not only conserving resources but also guaranteeing that your patients benefit from punctual and efficient care.

Outsourcing firms are bringing their remote monitoring solutions, experience, and proven infrastructure to the table, assisting you in designing individualized monitoring schemes for your patients. This promises the provision of efficient telehealth across various environments, encompassing home-based care, follow-up post-hospital discharge, and the management of chronic ailments.

Furthermore, the adoption of RPM is not merely an operational enhancement for budding healthcare enterprises. It also bestows a tactical edge. By merging these avant-garde solutions, they can effectively propel their brands in a competitive market, thereby cementing their industry status.

The Multifaceted Benefits of Outsourced RPM Services for Healthcare Providers

1. Data-driven Actionable Dashboards

BPO services for healthcare also provide data-driven actionable dashboards that play a pivotal role in Remote Patient Monitoring (RPM) systems. They act as a centralized hub where healthcare providers can efficiently manage patient data and the overall RPM process. These intelligent panels allow for user role management for both patients and medical staff, thereby determining access rights and responsibilities within the system. They also streamline the process of handling virtual appointment requests and updating schedules for medical staff.

2. Remote Patient Monitoring With Devices

Healthcare BPO services facilitate device-based patient monitoring. Healthcare technology companies are developing amazing new devices that can track patient vital statistics from anywhere and everywhere, powered by different forms of technology. Information from RPM devices can be transmitted to practitioners in one of two ways: Over a cellular network or via Bluetooth technology

3. Cloud-based RPM Management 

Cloud-based Remote Patient Monitoring (RPM) is a system that leverages the power of cloud computing to collect, store, and analyze patient data. Most BPO services for healthcare automate the process making it user-friendly, flexible, and an excellent tool for healthcare providers to manage their patients’ health remotely

4. RPM Patient Data Analytics and Reporting With BI

By leveraging RPM analytics and reporting, healthcare BPO services can proactively inform healthcare providers to manage patient health, often identifying and addressing issues before they become serious problems. This not only improves patient outcomes but can also significantly reduce healthcare costs by minimizing hospital admissions and enabling timely interventions.

5. Automated Patient Support With Conversational AI

Along with the nimbleness of healthcare call center services, BPO healthcare services serve as a link between patients and healthcare providers by providing prompt care via digital communication channels. This eliminates the necessity for complex hospital visits and readmission processes, facilitating a smoother healthcare experience.

Specialized RPM Solutions for Enhanced Care

Healthcare BPO services offer specialized solutions, such as: 

• Cardiology RPM: This form of remote patient monitoring allows heart specialists to receive instant notifications when a patient’s cardiac health declines. This enables immediate intervention that can enhance the patient’s well-being and potentially reduce the requirement for hospital admissions or emergency care.
• Pulmonology RPM: With the use of remote digital respiratory tracking, pulmonologists can offer patient support from afar, thereby mitigating the risk of potential exposure to infectious diseases within their teams.
• Endocrinology RPM: When patients utilize a device to check their blood glucose levels or other health metrics, endocrinologists can access the recorded data. This allows them to adapt medication routines and provide advice to enhance management if the data suggests such actions are necessary.

The Value of Remote Patient Monitoring for Patients

Let’s explore five key advantages patients can gain from remote patient monitoring:

• Enhanced Connectivity With Healthcare Professionals: With real-time health data reporting through RPM devices, healthcare practitioners stay updated on their patients’ health, offering a greater sense of reassurance for both patients and caregivers.
• Reduced Need for In-Person Consultations: This implies a lesser risk of exposure to other diseases for patients, along with savings in terms of travel time and costs.
• Upgraded Quality of Healthcare: RPM allows healthcare practitioners to obtain a comprehensive view of a patient’s health status. This facilitates precise modifications to medication regimens, decreases the number of emergency visits, and extends the duration between clinic visits.
• Greater Autonomy over Personal Health: RPM usually includes a simple-to-use app for smartphones or tablets that provides immediate feedback on a patient’s health. This promotes minor tweaks to their daily habits that can improve the management of a condition and aids patients in promptly identifying any irregular changes.
• Superior Guidance and Learning Opportunities: As healthcare teams receive detailed data about a patient’s health, they can provide improved personalized guidance and education.

Final Thoughts

In the wake of digital health evolution, outsourcing your remote patient monitoring tasks to trusted healthcare BPO service providers may prove to be an effective strategy. It helps streamline processes, enhances efficiency, and ultimately leads to superior patient care. Embrace this strategic move to stay ahead in the dynamic healthcare landscape.

Infinit-O partners with the world’s fastest-growing technology, financial, and healthcare services companies that want to scale and advance their brands. Demonstrated by our world-class Net Promoter Score of 71, we deliver the highest quality outsourcing services using our unique data-driven approach – combining powerful technology and high-performance teams within our highly-engaged and agile culture. Our expertise includes CX, engineering, data science & analytics, sales & marketing, and back office services. 

Ready to elevate your healthcare service productivity and effectiveness. Get in touch with us now for custom solutions tailored to your unique needs while providing a strategic advantage at the same time!