Why outsourcing in FinTech, EduTech, HealthTech the next big thing

10 years ago when Amazon and eBay introduced ecommerce, people never thought it would make it to the mainstream. But in 2010, businesses started operating through cloud models, flexible computing infrastructure and application hosting services. And when the pandemic hit the global market, most if not all businesses adapted to technology or the so-called emergence of EverythingTech.

And this digital transformation has long been talked about by many businesses and this recent global event has only served to push the acceleration towards the digital-first world. Edge tech solutions are now being adapted in many industries not just to enable their employees to work from home but also to automate tasks that can be done by digital workers.

There are 3 top industries that are paving way with technology integration:

1. FinTech

FinTech has been at the forefront with automation and technology integration because innovations from start-up businesses and investor fundings aims to deliver targeted and value-adding services to their clients and funders.

And example for this is Open Banking where it offers innovation to make it easier end-user use such as:

• Online baking app to combine a user’s current account, savings account and credit cards to manage finances simultaneously
• Online transactions tailored to meet specific needs of bank users even with lons or eer-to-Peer lending platforms 
• Digitally advanced payment services for bills, online transactions and payments

FinTech puts the end-user first, helps improve data flow, automates processes for more seamless and time efficient transactions that offer value added services to businesses. 

2. EdTech

With the wave of online classes the Edtech sector is revolutionizing learning. In May 2021, Cambridge University announced that all lectures will be online-only. Oxford University on the other hand conducted their interview to all prospective candidates online, given that these are one of the most traditional, ‘old-fashioned’ institutions in the UK.

This is where startups lead the way by developing tech-based learning apps that could help students and teachers alike in adapting to the new normal of education. EdTech develops technologies such as softwares and apps that are dedicated to developing and applying the tools into the classroom and creating a more engaging learning experience.

3. HealthTech

HealthTech on the other hand, develops consumer-facing apps to help customers schedule appointments, for healthcare workers to have better workflows, and even with machine learning such as having genomics data to boost drug discovery programmes.

The main goal of HealthTech is focused on creating value for the healthcare industry making it more accessible to both patients and healthcare workers with or without the current pandemic situation. It is a marrying technology with patient care, medical care, billing, coding among others or any technology that can help improve any and all aspects of the healthcare system from telehealth to robotic-assisted surgery.

Where does outsourcing come in?

Finding an outsourcing partner who can not only build you great, high-performing teams but has automation solutions provide the following key benefits:

• Increase productivity especially tasks that has specific input and outcome
• Have digitals workers can run 24/7, no medical leaves, no burn outs, so operations can continue day in and day out
• Cost effective and more efficient
• Get to know the latest trends in  FinTech, EduTech, HealthTech 
• Speed in scaling not just your tech-focused teams but also scale your automation processes 

They also have an effective end-to-end workflow process that can help your startup in every step of the automation process you might need as shown below:

With an effective outsourcing partner you can build great teams that are enabled with great technology and automate a variety of processes essential to your business such as:

• Create software module
• Enable and launching for the company
• Maintenance (ensure troubleshooting, operation)
• Continuous process improvement for digital transformation
• Help building great teams as well as great digital workers

Gains with outsourcing with the right partner:

• A great high-performing teams with digital workers
• Operational excellence
• Industry experience
• Operational cost savings of up to 70%
• Information and data security
• NPS 71

Partnership with Infinit-O

Infinit-O’s mission is to create endless opportunities for your company to realize its full potential.

Start small. Exceed expectations. Think infinitely. Think Infinit-O.

We partner with the world’s fastest-growing tech companies who want to scale and advance their brand.

Demonstrated by our world-class Net Promoter Score of 71, we deliver the highest quality outsourcing services using our unique data driven approach – combining powerful technology and high performance teams within our highly-engaged and agile culture.

Our expertise includes CX, engineering, data science & analytics, sales & marketing, and back office services.