Infinit-Automate: Enhancing Sales Order Processing for a Service-Oriented Company

Challenge

A service-oriented company struggled with productivity challenges due to the time-consuming manual processing of sales orders involving multiple systems and procedures. This led to difficulties in achieving employee KPIs, a potential loss of competitiveness in the market, invoice errors, and longer sales order completion times, which impacted the company’s cash flow.

Solution

Infinit-Automate was employed to automate the entire sales order processing workflow.  

The configured digital worker automated the following tasks:

• Downloaded sales orders
• Moved them to Google Drive
• Extracted and reconciled data
• Updated CRM and ERP systems 
• Generated invoices 

Benefits

Infinit-Automate’s advanced automation capabilities improved employee productivity and reinforced the company’s competitive position in the market. The Automation delivered the following benefits:

Enhancing sales order processing is crucial for a service-oriented company to improve customer satisfaction, increase efficiency, and streamline operations. Consider partnering with a bpo company that can help organizations to streamline the entire sales order process and to drive business growth through business automation.

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