4 Healthtech Team Skills You Should Outsource

As the Covid-19 pandemic revealed inadequacies in the healthcare sector, healthcare providers are exploring new means to fill in the gaps and serve their patients and clients better. Healthcare technology, or healthtech, in particular has become the fastest-growing vertical in the healthcare sector and is foreseen to continue growing in the coming years due to the ease and mobility that it offers.

Healthtech, in simple terms, is the use of databases, applications, systems, and other forms of technology to improve the provision of care, the process of payment for services, and other aspects of healthcare. 

Having a team of healthtech experts can add value to your organization. Depending on your business needs and preferences, you can either hire in-house or try your hand in outsourcing. More than reduced operational costs and scalable service, partnering with a reputable outsourcing provider gives you access to world-class talent to handle your healthtech functions. In turn, this enables your staff to focus more on delivering the best care for your patients.

If you’re considering to outsource, here are four healthtech teams that you should look into:

Health informatics

Health informatics combines computer technology, informational science, and healthcare to keep up with the demands and constant changes in medicine. It deals with the resources, devices and methods necessary to acquire, store, and retrieve medical data. Professionals in this field handle and analyze medical records and health information to help improve healthcare outcomes.

Under health informatics are six categories, namely:  Electronic Medical Record (EMR) Systems Management, Electronic Health Record (EHR) Systems Management, Medical Billing and Revenue Cycle Management (RCM), Laboratory Information Management Systems, Security, and Scheduling.

Big data

The global demand for data analysts, scientists and engineers has skyrocketed over the past year due to the increasing significance of big data in business, including healthcare. Big data refers to large volumes of both structured and unstructured data collected by businesses on a daily basis. It has many functions in the medical field including telemedicine, predictive analysis, electronic health records, and many more.

With this, it’s recommended to outsource personnel that can deal with sourcing and processing data, and using statistical models to gather valuable insights that can help enhance health services.

Mobile technology

The healthcare industry is slowly but surely catching up to other sectors when it comes to using mobile technology in monitoring and caring for patients remotely. The pandemic emphasized the importance of mobile health technology as it made telemedicine possible. Moreover, it also makes it easier and faster for patients to access their healthcare provider without the need to go to the hospital, resulting in better communication and coordination.

Adding a mobile health technology team in your operations can help you maximize on these benefits, and improve your overall patient care and customer satisfaction.

Cybersecurity

The rise of digital solutions in the healthcare industry has brought forth a growing concern on cybersecurity, especially during the pandemic. In 2020, there was a 42 percent increase in the number of hacking incidents reported in healthcare, which makes up more than half of the total patient data breaches.

Cyberattacks can happen anytime and the outcome can be devastating both in costs and in your reputation, so it’s best to stay prepared and have a team of cybersecurity experts at the helm. They have the responsibility to ensure the safety of all patient information, medical records, and other sensitive data as well as protect your database and systems from being compromised.

Whichever team(s) you wish to outsource for your organization, make sure that you have the right partner that can provide the following gains:

• Operational excellence
• Build a dedicated team healthcare team 
• Operational savings of up to 70%
• Access to world-class talent
• A+ recruitment process
• Industry experience
• HIPAA and DPA-20212 compliance
• 71 Net Promoter Score: Sense of security and peace of mind

Partnership with Infinit-O

Infinit-O’s mission is to create endless opportunities for your company to realize your full potential.

We can build you a great, high-performing healthtech team.

We partner with the world’s fastest-growing tech companies who want to scale and advance their brand.

Demonstrated by our world-class Net Promoter Score of 71, we deliver the highest quality outsourcing services using our unique data driven approach – combining powerful technology and high performance teams within our highly-engaged and agile culture.

Our expertise includes CX, engineering, data science & analytics, sales & marketing, and back office services.