Infinit-Automate: Streamlining Vendor Inquiries Automation for a Service Provider Company

Challenge

An account payable associate spent 88 hours per month manually verifying the status of invoices for over 6,000 vendors in the ERP system. This laborious process risked damaging the company’s reputation and partnerships due to slow response times and missed inquiries.

Solution

The Infinit-Automate platform revolutionized the end-to-end vendor inquiry process.  

The configured digital worker accurately executed the following tasks:

• Downloaded email attachments
• Saved files to Google Drive
• Extracted invoice information from various clients
• Checked the status of each invoice against a master list
• Emailed senders the status of their invoices

Benefits

Infinit-Automate’s AI-driven digital worker accelerated the company’s vendor inquiry management, leading to stronger partnerships and an enhanced reputation. The solution saved time, increased accuracy, and improved overall customer satisfaction.

Streamlining vendor inquiries automation can help organizations improve efficiency, reduce manual efforts, and enhance the overall vendor management process. Consider partnering with a BPO solutions provider like Infinit-O to achieve these goals.

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