Security and Ethics in AI-Driven CX: Balancing Personalization and Privacy
The convergence of AI-driven Customer Experience (CX) with the imperative of maintaining a balance between personalization…
Data Security In An Interconnected Business Ecosystem
In the dynamic business landscape, the intersection of human intelligence, artificial intelligence (AI), and data security…
Embracing Endless Opportunities: The Advantages of Outsourcing Your Middle Office Hedge Fund Operations
In today’s rapidly evolving financial landscape, investment management firms are increasingly looking to outsource their middle-office…
Exploring the Benefits of Outsourcing HR Back Office Functions
In the dynamic world of human resources, the back-office functions drive the entire HR ecosystem. And…
Streamlining Escalation Paths in Outsourced Middle Office Functions for Effective Leadership
In the intricate world of financial services outsourcing, where precision and efficiency are paramount, effective leadership…
Infinit-O Appoints Manoj Shetty as CEO; Chairperson & CEO Richard Eldridge Transitions to Executive Chairman
SINGAPORE, JANUARY 2, 2024 — Infinit-O, today announced that its Chairperson and CEO, Richard Eldridge will…
The Best Practices in Technical Support Outsourcing
Technical support is the backbone of any modern business. In a world where technology is ever-evolving,…
Intellectual Property Protection in the BPO Industry
As working with business outsourcing solutions has become more widespread, there is also an increased concern…
Why FinTechs Should Outsource a Dedicated Team of Fund Accountants for Streamlined Fund Administration Services
The popularity of startups has surged in recent years, especially during the onset of the Covid-19…
What is Agile Culture in BPO and How Can it Benefit Your Business?
In a fast-paced, highly competitive market, businesses need to constantly evolve and adapt to thrive. As…