Research, Data & Back Office Support

When to Outsource Market Research

Once you’ve decided to do a market research project with, the inevitable question arises: should you outsource your market research, or do it in-house?

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3 Benefits of Outsourcing Market Research

Business market research is done to determine if a product or service will meet the needs of customers. It involves gathering facts about the product or service, and how users interact with it.

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How Data Analytics is Improving the Insurance Industry

Data is the new oil. Or so it has been said. This is evident in the number of effort businesses give in collecting customers’ personal data these days.

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1 year ago No Comments Views

GDPR a Year After: How Data Security Improved, and How it can do Better

Infinit-O Data Research Back Data GDPR

Data security is a critical focus for businesses today. This is especially true for solutions partners who have access to other businesses’ sensitive data. Businesses rely on these companies to protect their data at all costs.

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1 year ago No Comments Views

Five Key Benefits of Outsourcing your Marketing Support Processes

Infinit-O Data Research Back Data Marketing Support Outsourcing

Many companies are opting to outsource their business functions today, whether it’s a small business with a lack of resources or a corporation looking to cut costs. The upsides of outsourcing are becoming more evident with time.

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1 year ago No Comments Views

The Role of Data Analytics in Your Customer Care Services

In every B2C company, you have to always ask yourself: “what’s my unique selling point that keeps customers coming back to me?” This way, you can see what customers really want beyond your products and services.

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1 year ago No Comments Views

Closing the Cybersecurity Skills Gap Through Outsourcing

Infinit-O Data Research Back Data Cybersecurity Skills Outsourcing

Closing the cybersecurity skills gap is critical in today’s technology-driven business environment.

But what exactly is the cybersecurity skills gap?

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How to Combat the Future Global IT Skills Shortage

Infinit-O Outsourcing Global IT Skills

Without a doubt, Information Technology has become one of the most important aspects of business operations in various industries. The dire importance of technology has fuelled and sustained innovation in order to cater to the ever-changing needs of different organizations and consumers. The rate of innovation, however, highlights the current shortage in graduates that specialize in software design and testing or even Information Technology (IT) in general. Gartner projects that there will be 1.4 million job openings for computer specialists by 2020, but universities can only supply at most 420,000 graduates who are qualified for these positions. One way to avert from these issues presented by the global IT skills shortage in the future is to consolidate an effective internal training program for their IT specialists. Although this may be effective in the long-run, the most potent solution to the global IT skills shortage is IT Outsourcing (ITO).

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1 year ago No Comments Views

4 Tips to Reduce Threats to Your Company’s Web and Data Security

In today’s digital age, almost all successful organizations rely heavily on data. Data transfer, storage, and data collection all play integral roles in allowing businesses to earn profit and maintain solid working relationships with suppliers and affiliates. Data also heavily impacts most organizations as most social, governmental, and economic activities are carried out online. This information has the potential to dictate the flow of life of any organization. This is why if your company is looking to thrive in its specific industry, now is the time to be vigilant about web and data security.
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2 years ago No Comments Views

Information Technology Security: 5 Functions to Outsource

Whether you’re a small or medium business owner, the threat of cybersecurity breaches is a serious concern for your company. Not having experienced, well-trained professionals prevent and address such attacks will cost your company more in terms of expenses, reputation, and profit. No customer or client wants to deal with a brand that doesn’t have the means to prioritize their data security. At the same time, it’s also important for your company to protect its own confidential information and other assets. But does your company need to go beyond budget and increase costs with an in-house team? No, because information technology (IT) support outsourcing is a more affordable and effective solution.

According to the Computer Economics IT Outsourcing Statistics of 2016/2017, the majority of the surveyed IT departments plan to increase the outsourcing load for IT security. Vice president of research for Computer Economics, David Wagner states that no organizations plan to decrease the outsourced amount, as sophisticated threats require specialized skills. He adds that organizations acknowledge that threat detection requires a different skill set and IT support outsourcing offers a bigger variety of specialized skills. The indicated study also reports that outsourcing is an attractive option for smaller organizations and are employing these services at the same level as bigger companies. If you haven’t caught up to this cost-effective, scalable IT solution, here are five essential functions you can outsource to keep the company protected and profitable.

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2 years ago No Comments Views

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