Research, Data & Back Office Support

The Best Tools for Market Research

Market research tools have come a long way. The innovation of these tools have made the arduous task easier and more seamless. This blog tackles identifying the best market research tools for your business and how to efficiently use them.

But first, let’s cover the basics.

What is Market Research and its importance?

A process of gathering information to improve, evolve and craft products and services that your customers both need and want. Without proper market research, you’d end up spending your company’s capital in wrong places.

Market research allows you to understand your customer’s behaviour, your competitor’s best practices and deduce marketing channels to grow your business.

To reap the full benefits of market research, you can leverage on the following tools for your company.

Best Tools for Market Research

  1. Social Mention

This is an online tool that enables you to gather real-time social media data on any site. By typing the website’s URL, the tool pulls all the social media mentions related to that site. 

Tool Strengths:

  • See social media footprint for your brand across all the media platforms without having to aggregate the data yourself
  • Data and search results are laid out in a simple and easy to read format
  • Discover where and why your competitors are being mentioned to help you tailor your own marketing efforts
  • Know the hashtag, sources, and keywords most frequently associated to a target URL
  1. Survey Monkey

A tool that gathers direct customer insights. You can create a survey or set of questions that are best answered by your customers to understand  lead generation, conversion rates and customer retention rate.

Tool Strengths:

  • Survey is both PC and mobile compatible making it convenient for your customers/respondents
  • Can be integrated with other softwares and platforms
  • Has reporting features that enables easy analysis of survey results
  • Very user-friendly, can create surveys with only few clicks
  1. Google Analytics

Although its entirety is not technically a wider tool in market research, Google Analytics can provide your customers behaviour whilst on your website. It shows which products are viewed most and it also illustrates what social media channels your customers are responding to.

Tool Strengths:

  • It automatically collect data that gives you immediate access to reports
  • Easy integration with third party tools basing on the strategy and the information you want to extract
  •  Find top marketing campaigns in terms of traffic and conversions
  • Determine the location of your best visitors
  1. GrowthBar

Perfect market research tool because it provides instant access to your competitors critical data points and their growth channels as well keywords that are working for them by giving you SEO, SEM, and Facebook advertising access.

Tool Strengths:

  • A simple Chrome extension that instantly allows you to do market research using your Google search page
  • Explore your competitors’ backlink data, social signals, keywords rank, best performing keywords and even spy on their facebook ads
  • most complete market research tool that is 100% free to try and more affordable than any alternative

Great Tool, Great Team

Having the right tool for your Research and Data Team is vital to help them accomplish their tasks easier and quicker. By doing so, your business’s overall efficiency and productivity can also increase. By having the right tools, it allows your R&D team to produce the most usable research that your company can benefit on.

But dealing with these tools can be overwhelming. Building a team of R&D experts and training them on utilizing these tools births another layer of operational responsibility especially and deviates your focus on your core responsibilities. In addition, there is a limited pool of talent in the research and data industry and the number of highly qualified candidates are in return shrinking.

One way to overcome this is by finding the right outsourcing partner who has access to world-class R&D talents who can equip and certify your team to put these tools to good use. The  tools mentioned above along with other market research tools can also be expensive and can  potentially break your bank. But with the right partner, you can save up to 70% on operational costs, yet assuring your team’s efficiency and productivity.

Partnership with Infinit-O

Infinit-O’s mission is to create endless opportunities for your company to realize its full potential.

We can build you a great, high-performing R&D team:

  • Research Analyst
  • Account Research Specialist
  • Business Analyst
  • Database Maintenance Specialist
  • Product Ops Developer
  • Cybersecurity Specialist
  • Systems Integration Developer
  • Threat Intelligence Analyst
  • Threat Landscape Analyst
  • Systems Administrator
  • Other R&D Experts

Let’s work together to build a great Research and Data Team.

Start small. Exceed expectations. Think infinitely. Think Infinit-O.

10 hours ago No Comments Views

Digital Forecast: Cloud Management Risks in Remote Work Era

The COVID-19 pandemic isn’t halting businesses to embrace the new state of remote work. Through the power of cloud technology, business continuity has been ensured  helping industries access their systems at home at any time allowing them to thrive in an unsettled time. But since no one saw COVID-19 happening and how fast it became a pandemic,  companies didn’t have sufficient time to fully establish their work set up at home and they swiftly jumped from one cloud technology to another in an attempt to enable remote work sooner.

Because of this unexpected shift, the cybersecurity and IT teams bore the weight of cloud management challenges, data security risks and struggled with under-licensed environments such as free technologies like Zoom, which is now facing increased scrutiny for their privacy and security practices. Although there are many benefits of working remotely felt by both employers and employees such as; flexibility, time-savings, higher productivity, reduced operating costs, fewer geographical restrictions and the reduction of our carbon footprint, the risk in data privacy is a pressing challenge. 

Many industries and organizations are forced to move business data from secured hardwares to the cloud so that employees working remotely can easily access this information at the comforts of their home. Non-IT employees get administrator access and control to high level business data and information that are supposed to be secured. The unavailability of technology options to secure and manage user access and authentication and the actions of employees, may be both intentional and accidental, and can add to cloud management risks.

The Role of the Cybersecurity and IT Industry in Cloud Management

The arising limitations of remote work especially on cloud storage has opened an avenue for Cybersecurity and IT companies to step up in fortifying cloud management and security to effectively prevent data breach at home. But in order to effectively address cloud management challenges, having an adequate number of support teams and talents who can remotely set up and maintain VPN servers, those who know how to utilize Microsoft Windows Server Applications, and who can configure and update necessary active directory, DNS and DHCP records and databases. 

Since companies find themselves utilizing the cloud and working with a number of unexpected and possibly unvetted cloud providers; technology and IT companies must review and update their policies to look for any common challenges that need to be addressed. They also need to have a clear understanding of their role as cloud providers and how they can roll out enhancements to their service. One of the great advantages of the cloud is that service providers can continually update their support remotely. Ensuring any updates are done in a test or non-production environment that will help security and data privacy teams fully assess any risk before introducing the new features to their clients.

But as the demand for technology and IT support increases, there is also a relative surging need for cloud management specialists such as AWS and Azure DevOps Engineers, System and Cloud Administrators and Threat Intelligence Analysts. But because of the growing demand, this could result in a limited pool of on-shore talents. Yet every company is now sourcing these specialists because of the new remote work set up. With hiring limitations in place in this high-priced job market, there is a challenge to scout for the best people to do the job with the limited training period and face-to-face skill transfer. Companies need individuals to put on board without the obligation to teach them the twists and turns of the cybersecurity industry. To put it simply, companies need those who are already experts in the field. 

Infinit-O - Digital Forecast: Cloud Management Risks in Remote Work Era

The Solution

Given that most companies are experiencing an impact in their financial resources because of the crisis, they may be looking for options in delivering their services to the clients while ensuring that they get to save on operational costs. One alternative solution that may be beneficial for companies especially for SMBs is partnering with an outsourcing company like Infinit-O, who can give you access to a team of cloud management specialists. This will help you focus on your client’s satisfaction while your outsourcing partner builds you a dedicated team of System/Cloud Administrators, DevOps Engineers, and Solution Architects with proficient knowledge of various operating systems from Windows to Linux. These teams will help you improve your department’s productivity by ensuring faster response to alerts generated by monitoring systems, quick troubleshooting availability or performance issues on your systems and streamlined approach in providing technical support to your clients via different channels like your preferred ticket system or through  telephone. 

Partnership with Infinit-O

Infinit-O’s mission is to create endless opportunities for your company to realize your full potential. We take pride in our >97% client retention rate founded on trust and open communication. Having an extensive and profound expertise in cloud management, we’re here to help you build a great cloud management team of experts for your unique needs with up to 70% operational cost savings. You will have access to world-class talent that will be meticulously sourced and screened through our A+ Recruitment process. As your business demands shift, so can your Infinit-O team. Guaranteed operational excellence thru collaborative Service Level Agreement, metrics-intensive performance, and open communication. We are ISO 27001 and 9001 certified and GDPR-compliant, so your company and client’s data are always safe with us. 

Let’s work together in building a Great Cloud Management Team consisting of:

  • Systems/Cloud Administrator
  • AWS and Azure DevOps Engineers
  • Windows and Linux Server Engineers
  • Office 365 Systems Administrators
  • DevOps Engineers
  • Solution Architects

With a great team and a partner that understands your unique business needs, you can achieve the goals and vision you have for your company.

Start small. Exceed expectations. Think infinitely. Think Infinit-O.

3 months ago No Comments Views

Cyberattacks as Digital Pandemic

The World Health Organization (WHO) did not only report the increasing number of cases on the COVID-19 pandemic but also a significant swell in the number of cyberattacks since the remote work transition, through email scams targeting the general public. Sometime in April 2020, about 450 active WHO email login credentials were leaked online along with others working on the novel coronavirus response. Although the leaked credentials did not entirely put the WHO systems at risk, the attack dampened an older extranet system, used by current and retired staff as well as WHO organization partners.

According to the Modern Bank Heist research, surveyed from 25 CIOS and major financial institutions, 80% of the firms have experienced more cyberattacks which results in an increase of 13% year-over-year. Overall, the pandemic has been connected to a 238% surge in cyberattacks against banks. But because the pandemic has forced everyone to depend on the digital medium, organizations and people are forced to adapt to the current situation and this has made everyone become digitally dependent to maintain normalcy with everyday life despite the risks.

Unfortunately, only 51% of technology professionals and leaders are saying that their cybersecurity teams are equipped to detect and respond to the rising digital pandemic and only 59% are saying that their cybersecurity team has the needed tools and resources at home to perform their job effectively. The proliferation of these attacks may eventually lead to business jeopardy. Luckily, most of these can be forestalled by sound cyber hygiene and training employees on information security to increase their digital vigilance. 

The Role of Technology and IT Companies

remote work, cybersecurity, pandemic, digital

In the wake of this crisis, IT companies can invest in robust email-filtering software, mandatory employee training regarding phishing emails and building a great cybersecurity team that they can outsource from trusted partners.  In addition, companies may want to consider whether they have proper network segmentation given the limited administrative access and credential protocols, which includes but not limited to multi-factor authentication and password management systems. To adhere to this demand, having an alliance with outsourcing partners can help the technology and IT industry to respond accordingly in the digital transformation era.

As cyberattacks continue to mount during this pandemic, many businesses and companies are scouting help from technology and IT companies. The demand for cybersecurity support is as high as the need for medical allies because the pandemic is not just on physical health but also digital health. Hence, there is a need for cybersecurity and IT specialists to address this dilemma. Therefore this industry has a big role to play.

Aside from having ample knowledge on these cyber attacks, the technology and IT industry should expect a surge of technical support needs from different companies as more and more businesses are in need of advanced IT consultancy. Rapid-response support services composed of certified IT professionals and threat analysts that are committed to building and implementing the most effective cybersecurity infrastructure for any businesses is equally important to have.

Partnership and Support

And since most if not all companies are now sourcing these skilled workers because of the new remote work set up, hiring limitations arise. There is a challenge to scout for the best people to do the job with the limited training opportunities and face-to-face skill transfer. Companies need individuals to put on board without the obligation to teach them the twists and turns of the IT industry. To put it simply, those who are already experts in the field. This is where outsourcing companies come in. 

Partnership with Infinit-O

Infinit-O’s aim is to create long lasting partnerships and endless opportunities for your institution while managing the sudden demand for technology and IT support. We render a strong understanding in cybersecurity and cloud management; all utilizing the latest technology to provide excellent value for our clients. We are also ISO 27001 and 9001 certified and GDPR-compliant, so your company and client’s data are safe

We can build you a great team of:

  1. Cybersecurity Specialist
  2. Threat Intelligence Analyst 
  3. System Administrator
  4. AWS and Azure DevOps Engineer
  5. IT Technical Assistant
  6. Information Technology Team
  7. IT Operation Analyst
  8. IT Operation Engineer

All the while ensuring Key Performance Indicators:

  • high level and timely resolution of IT support and services
  • great customer and client satisfaction rating

Key benefits of Infinit-O partnership:

  • Cost Reduction

Expect high quality & productivity with a 70% saving on operational costs.

  • Scalability

As your business demands shift, so can your Infinit-O team.

  • Access to Excellent Talent

Our world-class “A+ Recruiting” process attracts world-class talent.

  • Operational Excellence

Collaborative Service Level Agreement, metrics-intensive performance, and open communication.

  • Trusted Partnership

Have confidence with our >97% client retention rate.

Let’s work together in Building a Great Cybersecurity and Cloud Management Team who can duly respond with the expanding IT needs.

Start small. Exceed expectations. Think infinitely. Think Infinit-O.

3 months ago No Comments Views

The Remote Work Culture in the Lens of Cybersecurity

The COVID-19 pandemic catalyzed a shift in the workplace. Companies moved the ‘normal’ office setting to working from home in compliance with the physical distancing mandated by the government in an effort to limit the spread of the virus, at the same time maintaining business continuity in the four corners of the home. Most industries and businesses are first timers in this digital set up, where teams are to collaborate, operate and communicate virtually through the power of technology. Businesses are finding ways to stay afloat amidst the crisis – continuously serving their customers while ensuring the welfare of their employees.

The remote work is here to stay.

This transition is not just a temporary effort but a more stable and permanent change. A survey from a global research company, Gartner, gathered from 317 CFOs and business finance leaders found out that 74% plan to move their previously on-site workforce to permanent remote positions post-COVID-19. The main reason that business leaders have decided to make this permanent shift is the cost-saving benefit of remote work. This is mainly from on-site technology spend, as well as reduced costs in real estate savings.

Aside from operational benefits, employees also get to save from this set up. According to a study done by online recruitment platform FlexJobs, employees get to save as much as $4,000 a year from expenses such as commuting, office meals, and other miscellaneous expenses. These operational gains along with continued productivity and maintained staff wellbeing, leaves little reason for many businesses to move back to traditional working styles even after the pandemic ceases.

But despite these remote work benefits, there is a major roadblock that companies are trying to counter. As more organizations are relying on technology to enable work to happen seamlessly, cyber criminals are lurking to attack. And since no one perceived this crisis, the digital shift was not something business had prepared for in terms of cybersecurity. As a result, this has posed heightened cybersecurity and data privacy risks with the sudden increase of users. On top of it, not all equipment that is being used at home is fortified with the best cybersecurity applications and software because the declaration of the pandemic by the World Health Organization did not allow ample time for transition and readiness to happen smoothly.

cyber and data security

The Role of Technology and IT Companies in Digital Shift

This is where IT and cybersecurity companies come in. With the expanded demographics of users, there is a definite need for technical and IT support to respond to digital inquiries, cloud management teams such as treat specialists on securing client’s business and personal data and system administrators for cybersecurity. According to CSO Pandemic Impact Survey, 61% of IT and security respondents are concerned about the increasing cyber-attacks of their employees who are remotely working and 26% have experienced increase in volume, severity, and/or scope of cyber-attacks since mid-March. 

Hence, the technology and IT industry should quickly determine how they serve other industries through cybersecurity and data protection in the wake of these challenges. This includes identifying sources (Office 365, Box, Dropbox, Yammer, etc.), the type of sensitive data (CCPA, GDPR, PII, PCI, ITAR, PHI), and the risk and exposure involved. Having a clear understanding of the technology and IT industry’s role as cloud providers will roll out enhancements to their service. One of the great advantages of the cloud is service providers who can continually update their offerings without requiring maintenance on the recipient’s end. 

Back-up Support

With the increased demand for technology and IT support, there is also a relative escalated need for IT personnel. But the challenge that technology and IT companies is the limitations of the talent pool. Every company is now sourcing these skilled technology and IT experts because of the digital work shift. And because of the hiring limitations in a high-priced job market, there is a challenge in scouting for the best people to do the job with the limited training period and face-to-face skill transfer. This is where outsourcing companies come into play. They will give you access to IT Developers, Threat and Cybersecurity groups, Penetration Analyst, Penetration Tester and DevOps Engineers and build a great team for you.

At Infinit-O Global, we aim to create long lasting partnerships and endless opportunities for your institution while managing the sudden demand for technology and IT support. We render a strong understanding & experience in cybersecurity and cloud management; all utilizing the latest technology to provide excellent value for our clients. We are also ISO-certified and GDPR-compliant, so your company and client’s data are safe.

We can help create a great team of technology professionals that are composed but not limited to: 

  • Levels 1, 2, 3 Technical Support Representatives
  • IT Operation Analysts
  • IT Operation Engineers
  • Systems Administrators
  • Threat Intelligence Analysts 
  • AWS and Azure DevOps Engineers

We can help you with 98% of High Priority trouble tickets solved within a timeline, 100% IT back up support, 100% Bug free based on client specification and 90% Completion of task as per schedule all the while ensuring high quality & productivity with a 70% saving on operational costs. 

Let’s work together in Building a Great Cybersecurity and Cloud Management Team who can duly respond with the expanding IT needs.

Start small. Exceed expectations. Think infinitely. Think Infinit-O.

3 months ago No Comments Views

The Benefits of Data Analytics in Healthcare

Industries today are embracing the critical value of data analytics in their organization. They invest in building a stable information management system to store their data and create a group who will extract meaningful insights from the stored data.

This holds true even in the field of healthcare. That is why institutions are drastically waving goodbye to manual processes and now focus on automation. One avenue to focus on is data analytics. They are learning to capitalize on insights and analytics from whatever data they have, to serve patients in a faster and accurate manner.

Why then is Data Analytics Important in Healthcare?

Every data that enters into a system is a piece of a puzzle regardless of how simple it is. Data from patients, insights and diagnosis from the medical professionals, and hospital records combined can create a network of trends that can be beneficial.

When the COVID-19 pandemic hit Wuhan, healthcare professionals didn’t have any idea what the virus was all about, the reason why it was initially called Novel. The good thing is that over time, the World Health Organization and other healthcare experts around the country utilized their various data collection tools and processes which enabled information and knowledge to be shared across the globe. Though this has now become a pandemic, every country can do their trending and analysis of the data, classifying its severity and identifying the control measures that need to be done in each category. Understanding the relationship between patient demographics (age, sex, gender) and their existing health conditions through research and data can help healthcare professionals make object decisions. 

With data analytics, a clearer picture of a trend is seen right away. And once the pattern has been established, a sound analysis follows. With the use of data analytics tools, historical and even real-time trends can be displayed to help a healthcare institution act on an issue in a quicker manner.

Creating Solutions to Emerging Facility Problems

Data analytics in the healthcare field not only focuses on patient care, but they also are valuable in managing healthcare operations. The reports gathered from various departments play a vital role in enhancing the overall service delivery of the facility.

The Outpatient Department (OPD) is one of the busiest and can get even busier once ‘normal’ healthcare operations get back to how it was prior to the lockdowns implemented in most countries as one of the COVID-19 preventive measures. The predicament of most of the patients in the OPD is dealing with the long waiting times. It starts from patient registration, initial screening, checking HMO coverage, being lined up in the doctor’s waitlist until they get to the face-to-face interaction with their doctor. 

With data analytics coupled with nursing triage strategies, hospitals can come up with solutions on how to shorten the waiting time of the patients in the OPD. Perhaps, a process needs to be automated, or a procedure needs to be omitted or tweaked, or even empower patients to do transactions on their own.

Because of data analytics, creating solutions becomes more accessible and faster. Healthcare institutions need not spend much to implement improvement. They need not wait for months to prove that their solution is valid. With data backing up their plans and implementations, it is also easier to convince people to adhere to any changes done within the organization.

Research and Development

data analytics - health

Healthcare is not all about treatment. More than that, prediction and prevention of the onset of any disease is important & crucial to accurately diagnose and manage treatment. This is where research and development enter the picture. However, it is not very easy to do experiments and clinical trials without data. With data analytics, researchers can proceed with the conclusion in minimal time.

One of the most controversial research these days is the use of Cannabis in treating diseases. A lot of clinical experiments have been done to prove the claim. Though it is not yet accepted by many, there are healthcare institutions backing up the trials because the results presented are supported with data analytics.

Data analytics can also help eliminate trials conducted on humans and animals. Life need not be sacrificed to prove the effectiveness of an experiment. Data itself becomes the proof. That is why healthcare institutions have designated the R & D department and bank on data analytics to help them prove their experiments. Because of this, continuous efforts to look for a cure to ailments we never thought can be cured is not hampered anymore.

Robust Data Management and Analytics System

The first step is to build a robust data management system. Having massive data that enters into the system, there is a need to make everything in order.  Any attempt to have a sophisticated data analytics set-up would fail if the data management system were set aside.

Healthcare institutions may invest in a sophisticated database so they can collect clean, complete, and accurate data.

Of course, the very purpose why data is collected is to be analyzed. Data must be transformed into meaty information and actionable plans that can be used for accurate diagnosis and identifying best treatment needed. It will be helpful if healthcare institutions have designated data analytics teams. They can also invest in artificial intelligence to make it more sophisticated.

However, a considerable chunk of the budget must be allocated to the operational and labor cost of quality analysts if they want to invest in effective data analytics. According to the market trend, a data analyst earns $60,000 a year in the US. Top data analytics tools cost thousands too.

Let Infinit-O Help You

To save on operational costs of up to 70%, a great option is to build a highly skilled Data Science Team, Research Analysts and even a Cyber Security Group with a trusted global solutions partner. Infinit-O is one that has a proven track record in the field of data analytics. We can help you meet your goals, whether they be growth, better productivity or simply bottom-line cost savings. With access to excellent talent who use cutting-edge technology, we provide some of the best strategic solutions for your business. We are ISO-certified and GDPR-compliant, so your company and client data are safe with us.

Let’s Build a Great Team for you – starting with Research and Data. 

Start small. Exceed expectations. Think infinitely. Think Infinit-O.

5 months ago No Comments Views

The Value of Research and Data in Crisis

Events such as calamities and health crises propose dire consequences which require responses and resources beyond the capability of a single unit. These incidents do not just threaten the lives of people but inordinate economic losses affecting both small and large businesses. 

Whichever industry your business belongs to, you will come across a testimony on how research and data has helped them overcome challenges such as crises. It might be curing a disease, improving a company’s revenue after a global lockdown or understanding the economic market. Simply put, data is another word for information and these so-called information can begin on answering lingering questions which eventually produces strategies and techniques. Therefore, having a great research and data team for your business especially in times of crisis has its value.

Devising Crisis Mitigation Measures

Health crises and natural calamities are unforeseen and unpredicted events which most often than not catches us off guard. For instance, the recently declared pandemic COVID-19 took everyone by surprise. It’s first occurrence was reported late December 2019 in Wuhan City, China. 3 months later, the virus has spread in 145 countries with 180,000 confirmed cases and over 7,000 deaths. But through the help of research analysts, scientists and data collectors, the initially-thought community illness was rightfully declared pandemic and appropriate mitigation responses were made.

Research and data are vital tools in linking an underlying problem with tangible evidence to understand and analyze important information and aid decision makers on effective planning and intervention. In every crisis, may it be health or disaster, businesses can suffer immensely. Obtaining data (qualitative and quantitative) helps in analyzing information objectively thus creating equally objective solutions to a problem. Making a decision based on poor quality data is risky and may lead to disastrous results for your company and the safety of your people. But having a state-of-the-art data collection and analysis techniques builds an important knowledge base and proactive preparation for your business. Real time decision making and information dissemination during any crisis can assist executives and business leaders alike in responding efficiently and effectively by not risking the business while protecting team members in trying times.

Stops Full Blown Crisis

Research and data allow you to monitor the situation in your organization in times of crisis. By utilizing data for quality monitoring, organizations are able to respond to a molehill crisis before it becomes a mountain of problems. Effective monitoring allows you to be more proactive rather than being reactive and will aid you in maintaining best practices overtime. Businesses can effectively determine a problem and visualize the relationship of each department and how they can contribute to a solution within your organization while you can monitor errors in place. It also assists looking at different crises side-by-side and in return allows you in formulating accurate theories and put into place more effective solutions.

The solutions you propose for your company will be backed up with a strong argument in cases system change is needed. Whether you’re advocating on transitioning your employees to remote work or making changes in your company’s regulation for the security of your people and your clients, these decisions will be supported by data and allows you to demonstrate why changes are needed. It also stops the guessing game by helping you explain the good and bad to your stakeholders. Whether or not the strategies and decisions you made results in an outcome you perceive to happen, you are confident enough that you develop your approach based on good solid data.

Allows Strategic Approaches

Data equals knowledge. Good data is undisputed evidence which results in informed decision. While anecdotal decisions based from assumptions or abstract observation may lead to water down crisis management due to taking action from an incorrect conclusion.

Research and data allow organizations to analyze the effectiveness of your approach in crisis and the strategies you formulate. When strategies are put into place to overcome a challenge, collecting data will allow you to determine your planned solution is performing, and whether or not your approach needs to be changed over time. It also increases the efficiency of your planning strategies supporting your analysis and allows you to direct scarce resources where they are most needed. There will always be increased business-impacting incidents during crisis that data can dissect further whether the increase is widespread or isolated in a particular department in your organization. If the issue is isolated, training, staffing and other resources can be deployed precisely where they are needed. On the other hand, it also aids organizations to determine which areas should take priority over others.

These strategic approaches allow you to assess how well your organization is doing in times of crisis. Data analysis identifies effective mitigation measures and assessing how the business is running amidst crisis by identifying high-performing programs, service areas, and people. Once identified you can develop strategies to assist programs, service areas and people that are low-performing.

Prepare now and win later

To maximize the value of research and data, having a great team of analysts in your organization prior to being in a crisis is the best key in winning this type of business hurdle. To save on cost and have access to other excellent resources, one proven action to take is to outsource.

At Infinit-O we build great teams of trusted research and data specialists that can help you build and operate a dedicated team of research professionals designed for your unique needs. We can help you meet your goals before and even during a crisis whilst achieving better productivity or simply bottom-line cost savings. With access to a great team of research and data experts who use cutting-edge technology, we provide some of the best strategic solutions for your business. We are ISO-certified and GDPR-compliant, so your company and client data are safe with us.

By working with Infinit-O, you can have your team of data analysts up and running in 30-45 days. You need not spend time recruiting and hiring an expensive workforce. Let us do that work for you and save you a tremendous amount along the way. 

Let’s Build a Great Team for you – starting with Research and Data. 

Start small. Exceed expectations. Think infinitely. Think Infinit-O.

6 months ago No Comments Views

3 Simple Tips to Make Sure Your Surveys are Answered

e best and quickest way to understand a large group of people. It is efficient and it is useful, but making the most of it can be difficult.

7 months ago No Comments Views

Cloud Security and Its Significance with Outsourcing

Since 2010, outsourcing has been slowly transforming and adopting cloud-based computing elements for as much as 10% of their operations. It is one trend that forecasters see will continue, even growing to as much as half or more of a typical outsourcing scope during the next five to seven years – a transition of outsourcing engagements toward cloud-based models. This shift will have a huge impact on infrastructure, operations, training and resources, and most of all, security.

Cloud services are changing the very core of outsourcing. What can be viewed as benefits pose as risks too, things that need to be dealt with in such a way that brings to the forefront the most important challenge in cloud computing – ensuring security.

Cloud services will transform outsourcing

Cloud computing will differ from traditional outsourcing in a big way, which can clearly benefit the customer and improve the operations of the provider. From using active agents (data controllers) to using passive self-service usage of resources, providers will be able to save in data infrastructure and using human technology or resources.

Cloud services use standardized and most often, shared infrastructure or environment, so employing affordable hardware catering to client needs is doable. Access and control are very important and huge differences in cloud services – clients have access to their information real-time and access control need to be regulated, secured, and controlled.

Cloud security will play a huge role in outsourcing contracts

The dynamics between client and provider will have a noticeable shift with cloud-based services relying not on volumes and instances – a metric most outsourcing providers base their fees on. Cloud-based services are also generally shorter than traditional outsourcing contracts so the challenge for providers to have a cloud that can entertain and cater to different clients while keeping all of them secure and apart will demand resources.

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This shouldn’t be a big challenge as what savings providers get from shrinking requirements of infrastructure can be truncated to splurge on security programs, hardware, and qualified IT experts.

Outsourcing providers should take advantage of cloud technology

Cloud services, like any other service, come with risks but are manageable. The inconvenience of transition is very minimal compared to the advantage in crafting and being ahead of next-generation outsourcing agreements.

Providers can offer flexibility in their current outsourcing commitments, offering a change in plans towards partially (or fully) migrating (or testing) the cloud. Of course, the need to be transparent on what are the partners (or sharers) in the cloud is important. The issue of charging is another consideration. Since cloud services have a clear advantage of having access, anytime, anywhere, consumption patterns will double.

Cloud security can be a new outsourced option, even for providers

There is the most important concern of security. Setting types and degrees of user control can be taken control of. They may encrypt or obfuscate data, whatever the service type. Recovery Systems, in case of a breach or a hardware failure (back-ups are crucial), need to be thought of and upgraded time and again.

Zscaler is a known IT security company provider that is employed by 5,000 enterprise and government organizations worldwide to become protected against cyber-attacks and data breaches while staying fully compliant with corporate and regulatory policies. Zscaler was recently named JMP Securities “Hot 100” Company mainly because of its capability to build a modern cloud security platform that enables its clients to embrace innovation securely. It transforms the market for Internet security.

Cloud services set a new age in technology where all businesses will not only outsource but also become virtual. Corporations will manage complex ecosystems of cloud providers, IT suppliers, and business process outsourcers as well as a host of other parties, both internal and external. And security will be at the center of it all making sure trust is earned from clients so business operations can continue for providers.

9 months ago No Comments Views

5 Reasons Why You Need to Embrace Big Data

When you’re growing your business, you’ll need data to lead you in the right direction. Companies who don’t immediately see the importance of Big Data often lead to misusing resources, spending too much time and money on one or a few business improvements and ignoring other key innovations, and slowing down overall business operations, leaving your competitors to get ahead of you.

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10 months ago No Comments Views

3 Smart Decisions to Make for Threat Intelligence

With today’s businesses exchanging all kinds of information online, data privacy and security are just as important as the utilities used in the brick and mortar office.

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12 months ago No Comments Views


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