How SaaS Companies Can Make Use of Outsourcing Support

SaaS (or software-as-a-service) has been dominating the cloud computing market and continues to grow in popularity all over the world when it comes to software delivery. Valuates Reports projected the SaaS market to reach USD 307.3 billion by 2026 driven by the “increased use of smartphones, tablets, and laptops; increasing public and hybrid cloud adoption; and increasing corporate outsourcing.”

As the industry broadens, SaaS companies have to scale up in terms of people and operations to meet new demands and manage new challenges. Finding the right talent can be a time-consuming and costly process that’s why many businesses are now opting to outsource. Outsourcing can be a component to the success of growing SaaS companies because of the following reasons:

Expert, on-demand team

Programs and applications are ever-evolving and improving with new features, patches and updates coming out regularly. Outsourcing can help ensure that these changes are applied efficiently and effectively to your software so you can provide only the best service to your clients. By giving you access to a pool of skilled and experienced talent, you will be able to build an in-demand team that can implement and handle continuous and automated deployment processes, identify potential problems before deployment, and complete updates on time. 

Moreover, there’s no need to scale up your internal team when you outsource, which will help them focus more on their core competencies.

Enhanced growth and development

Emerging SaaS companies are faced with the challenge of managing their growth rate or risk the chance of failure. According to McKinsey, if a software company was only able to grow at 20% annually, there is a 92% chance that it will cease to exist within a few years. Company growth can be affected by both external and internal factors such as market size and budget constraints, respectively. 

With outsourcing, companies can usher in growth in a cost-effective manner. You can save on operational and labor costs without sacrificing the quality of service you are receiving when you partner with the right outsourcing provider. As mentioned above, having outsourced teams within your company will also benefit your in-house staff by taking away menial tasks from their plate and allowing them to focus on developing the business and generating revenue.

Scalability

As your company grows, there comes a need to be flexible in terms of hiring people, developing new procedures, and building out your IT infrastructure. Outsourcing provides companies the ability to quickly scale up and down resources depending on their current business needs, project objectives and/or workload. It saves you the time and cost of hiring full-time developers and investing in expensive infrastructure since these matters will be taken care of by your outsourcing partner.

To be able to stay competitive in the market and expand the business, SaaS companies can outsource the following teams:

• Marketing and sales

A highly engaged customer base is an advantage for any business, which is why it is helpful to have outsourced sales and marketing specialists on your team who are responsible in coming up with strategies and techniques to acquire more customers, create awareness about your product/service offering, and increase revenue.

• Engineering

For growing SaaS companies, it is important to have a good team for product development. Through software engineering outsourcing, you can easily have access to talents from all over the globe that can help you build the product faster so you can hit the market faster.

• Data science and analytics

A dedicated team of outsourced data scientists and analysts can provide you quality business insights from data that can help you make informed decisions and formulate strategies that will help you move your company forward.

• Back-office 

Outsourcing your back-office functions such as accounting, human resources, and compliance among others will ensure that your operations are running smoothly and your in-house personnel can focus on tasks that will help grow the business.

Ultimately, choose an outsourcing provider that promises:

• Collaborative partnership
• Access to talent through their A+ recruitment process
• Cost savings of up to 70%
• Ability to scale quickly and predictively
• Hitting company and funder milestones and targets
• Adaptability in technological advancement
• Established Information Security
• Operational excellence
• Information and data security
• 71 Net Promoter Score: Sense of security and peace of mind

Partnership with Infinit-O

Infinit-O’s mission is to create endless opportunities for your company to realize its full potential.

We partner with the world’s fastest-growing tech companies who want to scale and advance their brand.

Demonstrated by our world-class Net Promoter Score of 71, we deliver the highest quality outsourcing services using our unique data driven approach – combining powerful technology and high performance teams within our highly-engaged and agile culture.

Our expertise includes CX, Engineering, Data Science & Analytics, Sales & Marketing, and Back Office services.

Start small. Exceed expectations. Think infinitely. Think Infinit-O.