Without a doubt, Information Technology has become one of the most important aspects of business operations in various industries. The dire importance of technology has fuelled and sustained innovation in order to cater to the ever-changing needs of different organizations and consumers. The rate of innovation, however, highlights the current shortage in graduates that specialize in software design and testing or even Information Technology (IT) in general. Gartner projects that there will be 1.4 million job openings for computer specialists by 2020, but universities can only supply at most 420,000 graduates who are qualified for these positions. One way to avert from these issues presented by the global IT skills shortage in the future is to consolidate an effective internal training program for their IT specialists. Although this may be effective in the long-run, the most potent solution to the global IT skills shortage is IT Outsourcing (ITO).
Along with innovative technology, ITO has also become an essential aspect of business operations. In 2017 alone, the market for ITO had an estimated value of $64.3 billion according to N-iX, and this market is only expected to grow throughout the years. Specialists in software development, data processing, and cybersecurity are among the most in-demand for the years to come. This comes as a result of the rapid pace of innovation when it comes to artificial intelligence and other cutting-edge technologies. Considering these factors, organizations that wish to stay afloat in the IT industry need to realize the importance of collaborating with trusted business solutions partners. However, according to Deloitte, 34% of companies in the IT industry now maintain relationships with multiple vendors. What this reveals about outsourcing firms in the IT industry is that these types of firms have started to specialize in different aspects of information technology such as technical support for customers and even artificial intelligence capable software. Therefore, choosing to partner with an outsourcing firm that specializes in a specific facet of IT is highly beneficial.
Another possible solution to the projected global IT skills shortage is the outsourcing of automation in the form of chatbots, virtual agents, and bots that can streamline routine processes for organizations that are maintained by highly skilled IT professionals. Artificial Intelligence/Machine Learning (AI/ML) plays a vital role in the consistent and high-quality delivery of customer demands; as a result, the demand for specialists in AI capable software development continuously rising. Consequently, this contributes to the future global IT skills shortage.
As evidenced by data and current trends in the labor supply of the IT industry, outsourcing to a business solutions provider would not only optimize a company’s business processes; it will also help address concerns brought about by the global IT skills shortage. To add to that, jumping on the automation outsourcing trend in the IT industry will prove to be beneficial for companies in terms of preparing for the projected skills shortage in IT specialists. To conclude, Outsourcing is a solution to the predicted global IT skills shortage that is proven to be effective. Choosing vendors that deliver high-quality and reliable services will surely help an organization realize its full potential and remain competitive in any industry. Infinit-O not only promises excellent service but also delivers comprehensive and cost-effective solutions that aid companies in making intelligent business solutions.
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