The Value of A+ Recruitment Process in Outsourcing

Delay in filling in job vacancies can result in increase in operational costs and not finding the best candidates for the position. But effective recruitment processes have a snowball effect on business opportunities and overall company growth. High turnover rates also contribute to lost productivity, employee burnout, and low employee engagement On the other hand, slow-moving recruitment is a bottleneck on achieving business goals.

Before considering a partnership with an outsourcing company, always check their internal recruitment process because it speaks volume on how they can build you great, high-performing teams. Having the right partner with an A+ recruitment process or effective processed-based recruitment is your assurance how they can effectively build highly-experienced professionals who can deliver quality results making your business rise to the top of your competitors and assist in achieving operational stability and excellence.

Learn the Value of A+ Recruitment Process in Outsourcing:

Cost Efficient

Generally, an effective hiring process reduces cost-per-hire, time-to-hire, and therefore improves your return on investment. This also cut down employee turnover and the cost of replacing an employee. By managing the attrition rate, there won’t be delays in productivity. You won’t have to spend on hiring & training costs again as you have the right people to perform the tasks/ deliver service to your CX. Always bear in mind that extended recruitment cycles are costly, aside from the operational expenses needed in finding people for your company, delay in hiring people results in delayed workforce operations that have a significant effect on opportunity income and profitability.

Faster Yet Effective Hiring Process

The right outsourcing partner ensures a 30-45 days hiring to onboarding. This fast yet quality recruitment process results in an overall impact on business performance because skilled professionals can start procuring for your business within the strategic timeline. This efficient timeframe not only fills in needed positions but ensures that they are trained and on-board before starting assuming the role.

Improves Scalability

Optimal workplace productivity is a result of scalability. Having the right number of skilled staff means vacant positions are filled efficiently and it caters workforce growth. Scaling your workforce depending on set targets and goals will ensure that those are met within the projected timeline because there are people actively working to hit said targets (SLAs). Generally, effective scaling increases overall employee productivity. A+ recruitment process ensures that the demand for scalability is met.

assurance how they can effectively build highly-experienced professionals who can deliver quality results making your business rise to the top of your competitors and assist in achieving operational stability and excellence.

Access to World-Class Talent

The global job market today is facing scarcity of suitable qualified candidates required to fill vital company positions. But an effective recruitment process provides access to an exclusive talent pool which gives you a crucial advantage in building great teams than your competitors. A solid recruitment team knows where to source candidates that will fit the unique needs of your business. Lastly, a short recruitment cycle attracts high quality applicants. XpertHR research found that 46% of employers reduce their recruitment process to attract good candidates.

High Retention Rate

As companies compete for the best professionals to employ in the tight job market, employee retention is critical. But with A+ recruitment, the people they hire for your company are those that fit best to your unique needs. It means that they employ those that not only have the right skill sets but also fit the company culture of the client. Both are important factors to consider especially when high-level professionals not only base the satisfaction they have for the job on compensation but also cultural fit which can only perceived by great and experienced recruiters.

Why does a high Net Promoter Score equate Operational Excellence?

When looking for an outsourcing partner, another thing you must remember is to partner with one that has a High Net Promoter Score.

Net Promoter Score (NPS) helps businesses gauge the quality of the customer service offered by outsourcing companies. Organizations can use NPS to assess which outsourcing service is best to partner with because this score shows loyalty trends and growth revenue outputs.

In a way, NPS represents the primary way customers survey their experience because it means that their clients are happy which results in customer loyalty and retention, making this a critical trait a BPO company should have. When used correctly, NPS (of at least 60%) can tell you how well the BPO is performing, how often they resolve issues, and if their clients are satisfied with their experience.

Look for a trusted outsourcing company that can help you build a dedicated team that has: