LATEST BLOG POST

Top Australian Finance & Accounting Outsourcing Trends For 2019

 

 

More and more Australian businesses are embracing outsourcing. Employing the services of a third-party provider or moving some of their operations abroad has enabled higher profit and greater business growth. The increased demand from downstream businesses has led to the higher demand for BPOs in Australia. These businesses look toward BPOs for their technical expertise in services such as finance, accounting, human resource, recruitment, and IT. The hired offshore services allow companies to lessen their overhead cost, while also employing the best talents that may not be on their shores. Quality is not compromised for the sake of low quantity.

Finance and accounting are two of the main services Australian businesses outsource abroad. Small businesses benefit from outsourcing finance and accounting, as they can employ the BPO company’s resources, technology, and expertise at a lower cost. As a result, the business can focus on growth, profit, and utilizing its limited resources for overall development. Here are some of the top Australian finance and accounting outsourcing trends for the coming year.

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Information Technology Security: 5 Functions to Outsource

 

Whether you’re a small or medium business owner, the threat of cybersecurity breaches is a serious concern for your company. Not having experienced, well-trained professionals prevent and address such attacks will cost your company more in terms of expenses, reputation, and profit. No customer or client wants to deal with a brand that doesn’t have the means to prioritize their data security. At the same time, it’s also important for your company to protect its own confidential information and other assets. But does your company need to go beyond budget and increase costs with an in-house team? No, because information technology (IT) support outsourcing is a more affordable and effective solution.

According to the Computer Economics IT Outsourcing Statistics of 2016/2017, the majority of the surveyed IT departments plan to increase the outsourcing load for IT security. Vice president of research for Computer Economics, David Wagner states that no organizations plan to decrease the outsourced amount, as sophisticated threats require specialized skills. He adds that organizations acknowledge that threat detection requires a different skill set and IT support outsourcing offers a bigger variety of specialized skills. The indicated study also reports that outsourcing is an attractive option for smaller organizations and are employing these services at the same level as bigger companies. If you haven’t caught up to this cost-effective, scalable IT solution, here are five essential functions you can outsource to keep the company protected and profitable.

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9 Key Success Metrics for Telehealth Services

 

 

Telemedicine provides immediate healthcare services through information and communication technologies. In other words, you can now consult online with a doctor no matter how far the hospital may be from your home. Healthcare organizations are offering a wide range of telehealth services to patients, such as the tele-ICU, telecardiology, and other variants. Tapan Mehta, head of Cisco Systems’ global healthcare marketing has seen “a number of hospitals and clinics integrate telehealth technologies for a variety of use cases such as teledermatology, teleradiology, telestroke, etc.” He elaborates that the Stanford Dermatology Clinic now offers a weekly teledermatology clinic as part of its “outreach, treatment, referral, and consultative capabilities.”


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Patient Concierge Technologies That are Changing Healthcare

 

Technology is changing the face and means of healthcare. Thanks to smartphones, data plans, and integrated devices, more individuals can access a medical consultation without having to visit a hospital or pay the extra costs that come with clinical care. But the level up goes beyond virtual or a remote consultation. Invest enough and you can enjoy the perks of personalized patient concierge support. Unlike the traditional hospital visit or telemedicine consult, patient concierge technologies provide everything from medical assistance, appointment setting, and other personalized services through the quick, real time pace of the Internet


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5 Benefits of Outsourcing Your Healthcare Analytics

As technology constantly advances to benefit our everyday lives, it’s only inevitable that the healthcare industry is looking toward data analytics to improve its overall effectiveness and efficiency in delivering crucial services. Data analysis entails the collection, evaluation, and inspection of data for the sake of providing insightful information for improved decision making. Both quantitative and qualitative data is analyzed and interpreted to provide meaningful information, such as predicting the company’s market growth.
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Why is Web Application Security Testing Important?

 

 

Web applications have become an integral part of our lives. We use them to order food, to book a ride to work, to find a date, to buy clothes and makeup, to monitor our diet and water consumption, and so much more. We’ve become so used to depending on apps that we’ve ignored the amount of information entered with every login, swipe, and sale. It is crucial for web application developers to ensure the security of their product. Web application security testing analyzes and reports the level of security in the said product.

Security testing is especially crucial in today’s technology industry. Web apps are one of the main causes of data breaches. Veracode’s 2017 State of Software Security Report says that 77 percent of web applications have a minimum of one security vulnerability. In 2016, there were 728 data breaches occurring in the US out of the 974 reported for that year.

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4 Tips for Efficient and Effective Patient Scheduling

 

An excellent patient scheduling routine is one indicator that your business is on the right track. However, poor scheduling can jeopardize your current Home Healthcare business, affecting your company’s revenue and bottom line. Here are 4 tips for efficient and effective patient scheduling to guide you through the process:

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Boosting your Human Workforce through RPA Integration

Using robots to perform different tasks is no longer just the stuff of science fiction. Robotic process automation (RPA) has become an integral part of a business’ finance and accounting tasks. Unlike the clunky robots people see in movies, RPA is actually a software that utilizes artificial intelligence and machine learning to perform repetitive, high-volume actions such as billings and collections, payment processing, risk management, accounts receivable, compliance improvement, and transaction data management. The software is able to replicate these tasks inside a graphical user interface, executing functions such as data transfer, automation of workflows, and merging data in the desired format. RPA is able to do all these and more with greater accuracy, speed, and minimal errors. The numbers don’t lie: financial data accuracy is increased by 95% and savings reach up to 80% thanks to RPA’s data extraction capabilities.

RPA is a valuable investment for companies that deal with high-volume processing and transactions on a daily basis. It’s especially useful for businesses that don’t have the time, resources, and budget to hire a large team to take on multiple, high-volume tasks. Some companies have already begun integrating RPA into their financial and accounting systems. PwC’s 2017 Financial Services RPA survey reports that 11% of respondents have integrated RPA across the business. The other 19% are moving toward adopting RPA into the business.

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9 Ways to Improve Your Website Security

 

Of course all companies should prioritize its website’s security. Whether you’re a startup tech company, a small town ecommerce site, or a major player in the retail business, a violation of your business’ web security has serious, costly consequences. A data breach can result in $4 million from your company’s coffers, on top of the clients and customers you could potentially lose from the incident. This is especially damaging for small and medium businesses that are still establishing their reputations in the industry, not to mention the incredible liability. But more importantly, a security breach can cause significant damage to your clients who have sent and stored private information on the website. Cases of stolen identities and fraud via stolen credit card data will instantly remove any brand loyalty a customer ever had.

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Our People, Our P.R.I.D.E.

 
At Infinit-O, we have a pool of highly-skilled and motivated individuals who can execute customized, value-based solutions in the business. Our outsourcing expertise in Healthcare, Finance & Accounting, Data & Research, and Contact Center proves that we deliver exceptional results that consistently delight  our clients. 
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