5 Qualities of a Great Customer Service BPO
Having the right partner for the labor-intensive customer service is critical to ensure long-term growth and…
Traits of a Great Bookkeeper and Where to Find Them
In business, proper bookkeeping and accounting is an integral factor for success. But aside from employing…
Key Finance and Accounting Professionals to Employ During Business Recovery
Every business owner knows that finance and accounting are essential not only in keeping finances in…
Traits of a Great Finance and Accounting BPO
Strategy and planning are crucial in ensuring that your corporate accounting firm can operate without any…
How to Effectively Deal With Increasing Insurance Coverage Inquiries and Claims
Since there are different comprehensive health plans available like individual policies, employer-sponsored or exchange plans, policyholders…
4 Traits of a Great Healthcare BPO Partner
Healthcare business process outsourcing, or simply Healthcare BPO is an outsourced business activity or process that…
How a Great RCM Team Improves Clinical Documentation
Clinical documentation is an integral part of patient care. With this, a thorough record of the…
How a Dedicated RCM Team Lightens Frontliner’s Workload
On a daily basis, an average healthcare professional is loaded with core tasks such as assessing…
Customer Experience: Best Way to Attract Loyal Customers
Findings of the Customer Experience Tipping Point survey conducted by Medallia, Inc., a global leader in…
In-house vs. Outsourced Market Research Team
Making business decisions without substantial research is like playing a guessing game. Companies that bypass research…