7 Biggest Successes of Philippines BPO in 2014
The year 2014 will come to an end in a few weeks and we can’t help…
50 Customer Service Quotes to Motivate You for 2015
For the past years, we have seen how the customer service industry continues to develop in…
Cloud Security and Its Significance with Outsourcing
Since 2010, outsourcing has been slowly transforming and adopting cloud-based computing elements for as much as…
Philippine BPO Off to a Promising Start in 2015
Experts and business forecasters agree: the BPO Philippines industry is off to a bright start. Here…
5 Biggest Accounting Scandals in 2014 to Learn From
This year, we have seen some accounting scandals involving hugely popular companies. These biggest accounting scandals…
The Four Stages of Outsourcing: Part II
Having an outsourcing solutions provider as a partner for your business may prove great benefits to both your…
10 Zappos Stories That Will Change the Way You Look at Customer Service Forever
Companies that are devoted to their customers’ satisfaction reap loyalty and recognition that will reverberate across…
Accounting Personality Traits & Qualities of a Good Accountant
An accountant’s work requires a high degree of precision and a certain degree of level-headedness. Their’s…
What makes Best Buy’s social media presence so effective?
Just over a year ago, Best Buy was in bad shape. Declining sales and competition from…
Outsourcing Goals: Start with the Big Picture
Planning an outsourcing engagement requires careful consideration of both strategic and tactical issues. Tactical issues include…