Understanding Customer Feedback With A Team Of Research & Data Specialists
A business can only be prosperous if it can continue to intrigue, attract its audiences and…
Understand the Effect of Digital Shift in Customer Behavior And How Outsourcing Can Help
The pandemic had made businesses shift not only work arrangement but transactions and interactions in various…
To Outsource Human Resources? That is the Question
Human resource (HR) functions are one of the most essential departments of any organization. This team…
Why Access to World-class Talent Important for an Outsourcing Company?
Talent acquisition isn’t how it used to be because nowadays recruitment demands are more methodical. In…
The Value of A+ Recruitment Process in Outsourcing
Delay in filling in job vacancies can result in increase in operational costs and not finding…
Secure Business Success Through Customer Satisfaction
Customer satisfaction plays an essential role within almost every business because it promotes loyalty to existing…
Why Is Net Promoter Score Important Before Considering a Partnership?
Net Promoter Score (NPS) helps businesses gauge the quality of the customer service offered by outsourcing…
Back Office Outsourcing. How Can It Help Sustain My Business?
Having a great back office (BO) support team is crucial for any type of business because…
Infinit-O Global Named as Leading Inbound Call Center Services Company by Clutch
The Philippines has an emerging market for call center companies and is a formidable force in…
Sustain Business Through a Team of Outsourced Market Researchers
Market research is vital to any company in making better and more informed decisions. Especially with…