In the past, the idea of automation brought to mind sophisticated robots that could take the place of human workers. While that may still be an interesting idea to ponder, the reality of automation looks much different. Advances in technology have led to an increasing number of processes that can be automated. More and more business owners are looking into the idea of automation as a way to reduce labor costs. The reality is that automation is a viable option for many business owners who are looking for a way to minimize costs in order to serve more clients and increase profits.