Information Security Checklist for HealthTech Companies

In a world where almost everything is digital, it has become crucial for businesses to employ cybersecurity measures in their operations. No matter the size or industry, any company or organization can be a target of online attacks that can compromise its data and systems. The healthcare industry, in particular, has incurred the most costs for data breaches for 11 consecutive years, amounting to $9.23 million in 2021. And because it delves into medical records and databases, healthtech has become a big part of healthcare breaches.

Healthtech companies can protect their digital assets from cybercriminals and fortify their cybersecurity by having a good Information Security (InfoSec) plan in place. InfoSec involves tools, processes and policies that are used to protect digital data and other kinds of information. It is created with the objective to ensure confidentiality, integrity and availability (CIA) of data. To design an effective InfoSec plan for your company, you must have the following:

A strong InfoSec policy

With how fast-paced technology advances nowadays, having a solid InfoSec policy allows you to set the standard procedures in handling and protecting your company’s data. It also serves as a contingency plan in case a data breach takes place, which can be beneficial when it comes to  addressing the aftermath of the attack better and preventing more damage to your operations.

Your InfoSec policy must include cybersecurity best practices for your employees to follow as well as defined boundaries for the safe use of company technology.

Risk assessment standards and procedures

Identifying potential cybersecurity risks for your company through assessment and testing is an important part of InfoSec because it enables you to pinpoint vulnerabilities in your system that can be easily overlooked. Once these are identified, you can make the necessary improvements to your system and devise a good incident response plan that will help lower the chances of a cyberattack from happening.

Up-to-date software and hardware

More than just increased efficiency and productivity in the workplace, ensuring that all your software and hardware are updated is another way to keep security issues like hackers and ransomware attacks at bay. Older versions of software and hardware do not have the latest security patches and advances in firmware that you need to defend your system from ever-evolving threats.

Training

Several studies conducted across the globe show that over 90% of cybersecurity breaches are caused by human error. This is why it’s strongly recommended to provide your employees with adequate training and awareness about all the facets of your company’s cybersecurity procedures and policies to avoid errors that can disrupt and compromise your operations.

Why outsource?

Implement your InfoSec plan by outsourcing your healthtech patient services team. By partnering with a reputable and trusted outsourcing provider, you are assured of:

• Proven processes to protect Protected Health Information (PHI)
• Significant cost-savings
• Scalability of services
• Conformance to ISO27001 and other Information Security Standards

Moreover, it can provide you:

• Operational excellence
• Operational savings of up to 70%
• Access to world-class talent
• A+ recruitment process
• Industry experience
• ISO 27001 and 9001 certified, GDPR, HIPAA and DPA20212-compliant
• High Net Promoter Score (>60): Sense of security and peace of mind

Partnership with Infinit-O

Infinit-O partners with the world’s fastest-growing technology, financial, and healthcare services companies that want to scale and advance their brands. Demonstrated by our world-class Net Promoter Score of 67+, we deliver the highest quality outsourcing services using our unique data-driven approach – combining powerful technology and high-performance teams within our highly-engaged and agile culture. Our expertise includes CX, engineering, data science & analytics, sales & marketing, and back office services. 

Ready to elevate your investment management operations? Get in touch with us now for bespoke solutions tailored to your unique needs!