5 Qualities of a Great Customer Service BPO
Having the right partner for the labor-intensive customer service is critical to ensure long-term growth and…
Having the right partner for the labor-intensive customer service is critical to ensure long-term growth and…
Findings of the Customer Experience Tipping Point survey conducted by Medallia, Inc., a global leader in…
As digital medium became widely used, the concept of shopping has also evolved which eventually gave…
According to a survey conducted by Harris Poll, there is about 51% increase of US adults…
3 Tips for Excellent Customer Service in the Ecommerce Industry There is a whopping 129% growth…
Average Read Time: 8 minutes It started around 2005-2006 when the traditional channels such as TV…
A reliable and efficient order processing system for your customers is crucial to business success. Without it,…
The outsourcing industry has been defined just as much by acquisitions, as much as it has…
For the past years, we have seen how the customer service industry continues to develop in…
Companies that are devoted to their customers’ satisfaction reap loyalty and recognition that will reverberate across…
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